Global Learning Platform Manager

1 week ago


Malmo, Skåne, Sweden Inter IKEA Technology Services AB Full time
About the Team

We are seeking an experienced Product Specialist – Global LMS Operations to join our team in Malmö, Sweden. As a member of our Retail Concept Operations team, you will play a key role in supporting the development and implementation of digital solutions that drive business results.

Job Description:

  • Provide operational support to global superusers and administrators to ensure smooth LMS functionality.
  • Lead incident management, addressing issues promptly and coordinating with technical teams for resolution.
  • Manage the release process for LMS updates, including testing, documentation, and communication of new features.
  • Conduct regular system audits and usage analyses to identify opportunities for improvement and optimisation.
  • Act as a subject matter expert for the LMS, sharing knowledge and best practices with superusers and stakeholders.
  • Take initiative to propose and implement enhancements that drive system efficiency and user satisfaction.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 3 years of experience in system administration and technical support.
  • Proven track record of delivering results in a fast-paced environment.
  • Excellent communication and interpersonal skills.


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