AI Technical Specialist

2 days ago


Stockholm, Stockholm, Sweden Sana Labs AB Full time

At Sana Labs AB, we're pushing the boundaries of what's possible with AI. Our products empower organizations worldwide to tackle complex challenges with ease.

We're seeking a highly skilled Product Support Engineer to join our team and help drive our mission forward.

The successful candidate will have a strong technical background, preferably in software engineering or systems engineering. They will also have experience in a client-facing technical role and excellent problem-solving skills.

You'll work closely with our cross-functional teams to deliver exceptional customer experiences and ensure our products meet the highest standards.

We offer a competitive compensation package, opportunities for career growth, and a dynamic work environment that fosters innovation and collaboration.

If you're a motivated individual with a passion for AI and customer success, we encourage you to apply.

Responsibilities
  • Deliver high-quality technical support to clients during pre-sales and implementation phases.
  • Build strong relationships with clients, particularly large enterprises, through technical expertise and excellent communication skills.
  • Collaborate with product managers and engineers to stay up-to-date on product developments and ensure smooth communication between teams.
  • Resolve complex technical issues efficiently and effectively during sales and deployment.
  • Develop and implement process improvements to optimize sales and deployment efficiency.

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