IT Support Team Lead

21 hours ago


Malmo, Skåne, Sweden Resurs Bank Full time

The Opportunity

We are looking for a highly skilled and experienced Team Coordinator to join our IT Service Desk team. As a key member of our team, you will be responsible for leading the daily operations of our IT Service Desk.

Responsibilities include:

  • Coaching a team of six IT Service Desk Technicians
  • Structuring daily work and facilitating stand-up meetings
  • Planning schedules and handling escalations
  • Ensuring SLAs and internal routines are followed

Requirements

To succeed in this role, you need to have:

  • Minimum 5 years of experience in IT Service Desk or IT Support
  • At least 1 year of leadership experience as a Team Lead, Coordinator, or similar
  • Strong ability to prioritize, structure, and coordinate in a fast-paced environment
  • Experience with ServiceNow ITSM (meritorious)
  • Fluent in English

Our Company

We are Resurs Bank, a company that provides innovative and customer-focused financial solutions. Our team is made up of around 700 colleagues who are committed to delivering long-term value for individuals, businesses, and society.

We offer a welcoming and supportive culture, with opportunities for personal and professional growth. If you're a motivated and experienced professional looking for a new challenge, we encourage you to apply.



  • Malmo, Skåne, Sweden TN Sweden Full time

    Our team at Massive Entertainment is looking for a highly motivated and experienced Lead Animation Team ManagerWe are developing the AAA game Avatar: Frontiers of Pandora using the Snowdrop engine. As a key member of our animation team, you will contribute to the creation of an immersive open-world experience.In this role, you will be responsible for...

  • RPA Developer Lead

    4 days ago


    Malmo, Skåne, Sweden Wise IT AB Full time

    RPA Developer Lead Job DescriptionWe are looking for a seasoned RPA Developer Lead to lead our automation efforts and drive business process improvements.The ideal candidate will oversee the design, development, and implementation of automation solutions using RPA technology.Key Responsibilities:Leading the development of automation workflows using RPA...


  • Malmo, Skåne, Sweden Inter IKEA Systems B.V. Full time

    We are on a journey to transform our digital capabilities, bringing core business processes, people, data & technology together. This transformation requires passionate individuals who can embrace change and make a difference.About the AreaOur Operations Management team works closely with operations teams across Inter IKEA to lead and develop the overall...

  • Technical Team Lead

    6 hours ago


    Malmo, Skåne, Sweden TN Sweden Full time

    About the PositionWe are seeking a highly experienced Technical Team Lead to join our team in Malmö. As a Software Development Manager, you will be responsible for guiding several teams towards shaping the future of our products or services.Key ResponsibilitiesDevelop and implement strategic plans for the digital engineering area.Contribute to the...

  • Sales Team Lead

    23 hours ago


    Malmo, Skåne, Sweden Swedish Nutra AB Full time

    About UsSwedish Nutra AB is a forward-thinking food supplements manufacturer with a strong focus on international sales. We've achieved significant growth over the years and are now looking for a skilled Sales Manager to drive our continued expansion. The ideal candidate will have experience in sales management and be able to leverage their commercial...


  • Malmo, Skåne, Sweden Vestas Northern Europe AB Full time

    About UsVestas Northern & Central Europe is a leading sales business unit covering Scandinavia, the UK, Ireland, Poland, Germany, and the Benelux region. We manage the Sales, Project, Installation, and Service functions for wind farms across these areas.The RoleWe are looking for a motivated and organized professional with effective communication skills and...


  • Malmo, Skåne, Sweden TN Sweden Full time

    About the RoleAs a Network Developer and Team Lead at TN Sweden, you will play a key role in shaping the future of our network infrastructure. Our company is a forward-thinking internet service provider that challenges traditional solutions with innovative network applications and services. We deliver tailored solutions for both private individuals and...


  • Malmo, Skåne, Sweden Apple Inc. Full time

    At Apple Inc., we're revolutionizing the way people navigate their world. As a Lead Software Engineer on our Maps Services team, you'll be part of a talented group of engineers who are shaping the future of navigation and geospatial data engineering.We're seeking an exceptional engineer to lead our team in developing cutting-edge guidance products that...


  • Malmo, Skåne, Sweden Inter IKEA Group Full time

    Key ResponsibilitiesLead a competent and high-performing team that inspires and empowers co-workers and associated partners to perform to the best of their abilities and continuously develop in their assignments.Together with the team, establish a well-functioning ways of working including stakeholder management.Drive and take accountability to continue...


  • Malmo, Skåne, Sweden Ubisoft Entertainment Full time

    Animation Team Lead PositionWe're seeking a highly skilled Animation Director to lead our animation team and develop the animation vision for one of our exciting IPs.About Our Studio:Massive Entertainment: A world-leading AAA studio located in Malmö, Sweden.Ubisoft Family: Part of the global Ubisoft community, known for iconic franchises like Assassin's...


  • Malmo, Skåne, Sweden Avance Consulting Full time

    **About Avance Consulting**We are a consulting company that helps businesses grow and thrive in the digital landscape.In our Personalization area, we focus on creating personalized experiences for customers across various channels.We are looking for a skilled Product Owner to lead one of our product teams and help us deliver exceptional customer...


  • Malmo, Skåne, Sweden Spiideo Full time

    About the RoleThis is an exciting opportunity to join our international team as a Digital Sports Partnership Manager at Spiideo. As a member of our Customer Success department, you will play a vital role in ensuring the success of our customers. Your primary focus will be on managing a diverse portfolio of sports clubs and leagues across Europe and...


  • Malmo, Skåne, Sweden TN Sweden Full time

    About UsWe are TN Sweden, a leading provider of medical technology solutions.About the RoleWe are seeking an IT Infrastructure Support Professional to join our team in the Skåne region.Key ResponsibilitiesThe successful candidate will be responsible for:Providing technical support for our IT infrastructure, including troubleshooting and repair.Ensuring that...


  • Malmo, Skåne, Sweden IKEA IT AB Full time

    WHO YOU AREYou bring:In-depth knowledge of how build and grow engineering teams and culture, balancing direction setting and autonomy.• Knows how to lead a technology transformation from outsource landscape to internally built products, services and integrations into scaled platforms.• Extensive knowledge of software engineering from ground up, e.g. you...

  • Technical Team Lead

    4 days ago


    Malmo, Skåne, Sweden Xenit AB Full time

    Why Choose Xenit?Xenit boasts a comprehensive benefits package that supports the well-being and growth of our employees.We offer a diverse and inclusive work environment where colleagues from various backgrounds come together to share their expertise and passion for innovation.


  • Malmo, Skåne, Sweden Tbwa ChiatDay Inc Full time

    As a Cloud Database Engineering Team Lead at Neo4j, you will be responsible for leading a team of engineers who design, build, and maintain our cloud-based database systems. You will work closely with cross-functional teams to understand their requirements and develop solutions that meet their needs.You will be responsible for developing and implementing...


  • Malmo, Skåne, Sweden Vestas Northern Europe AB Full time

    Vestas Northern Europe AB is looking for a Team Lead for Back Office Services to join our Sub Supplier Management team. As a Team Lead, you will be responsible for guiding and managing your direct reports to create a safe, compliant, and positive working environment where everyone contributes to a high team spirit and performance.The successful candidate...


  • Malmo, Skåne, Sweden Apple Inc. Full time

    At Apple Inc., we are looking for a skilled technical leader to drive the development of cutting-edge navigation systems. The ideal candidate will have extensive experience in software engineering, excellent communication skills, and a passion for leading cross-functional teams.About the RoleThis position requires strong leadership and technical skills to...


  • Malmo, Skåne, Sweden Ubisoft Entertainment Full time

    At Ubisoft Entertainment, we're seeking an experienced backend/full stack developer to lead our Production Tools team. This role is responsible for managing the team that develops production tools and processes to help developers track progress and efficiency of their projects.We are looking for a highly skilled individual who can ensure we improve the...


  • Malmo, Skåne, Sweden foodora Full time

    Fleet Associates play a crucial role in ensuring the smooth operation of our transportation services. In this position, you'll be responsible for:Handling rider administration casesContributing to staffing and recruitment effortsProviding support to team leaders and daily operationsTo succeed in this role, you'll need:Excellent communication and...