Senior Client Advisor

6 days ago


Uppsala, Uppsala, Sweden Kaisa Technologies AB Full time
Company Overview

Kaisa Technologies AB is a fast-growing company that values innovation, collaboration, and customer success. We are looking for a skilled professional to join our team as a Senior Customer Success Manager.

Job Description

This role is focused on driving net revenue retention and expansion on a portfolio of strategic customers. The ideal candidate will have a proven track record in Enterprise SaaS Customer Success or related fields and experience working strategically to achieve customer retention and revenue growth.

Responsibilities and Duties
  • Deliver the Kaisa Customer Success Programme to key customer stakeholders
  • Maximise customer adoption of the Kaisa product suite
  • Establish customer goals, pain points, and KPIs, and work with them to continuously optimise these
  • Build and develop strong customer relationships, educating stakeholders on the Kaisa value proposition


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