Product Delivery Specialist

21 hours ago


Stockholm, Stockholm, Sweden Mastercard Full time
About the Role

We are seeking a skilled Product Delivery Specialist to join our team at Mastercard. This individual will be responsible for building strong relationships with clients and internal stakeholders, acting as a voice of the customer, and proactively engaging with customers to strengthen their internal skills and knowledge.

The ideal candidate will have experience in delivering SaaS solutions or data products, with a proven track record of working in Customer Delivery or Consulting. They will possess a customer-centric mindset, strong analytical and quantitative problem-solving skills, and the ability to work with both business and technology stakeholders.

Key Responsibilities:

  • Building and maintaining strong relationships with clients and internal stakeholders
  • Acting as a voice of the customer and using valuable feedback/insights to drive customer experience
  • Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions
  • Project managing the delivery of new and complex products and solutions to our customers
About You

To succeed in this role, you will need to have a bachelor's degree or equivalent qualification, fluency in local office language and English, and advanced Word, Excel, and PowerPoint skills. You will also need to demonstrate exceptional analytical and quantitative problem-solving skills, enthusiasm, and the ability to inspire others and create a collaborative culture of teamwork.



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