
Vattenfall Energy Customer Expert
5 days ago
Vattenfall Energy is seeking an experienced customer service expert to join our team in Chania, Crete.
About the Role:- As a customer service expert, you will be responsible for providing high-quality support to our customers, answering their questions and resolving their issues in a timely and professional manner.
- You will handle inbound calls and emails from customers, focusing on promoting Vattenfall's electricity solutions.
- You will also assist customers with their electricity contracts and invoices.
- You must be fluent in Finnish and have very good use of English - both in written and spoken language.
- Work experience in a customer support role is a plus.
- An interest in fossil-free energy sources will be considered an asset.
- You should have exceptional communication & soft skills, as well as a problem-solving mentality.
- Tech savviness & learning agility are required.
- A positive and adventurous attitude is necessary.
- We offer competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State of the art premises, providing a great working environment with relaxing break areas.
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Jönköping, Jönköping, Sweden TN Sweden Full timeWe are looking for a highly motivated and experienced energy industry customer advisor to join our team in Chania, Crete.About the Role:As an energy industry customer advisor, you will be responsible for providing expert advice to our customers on our electricity solutions.You will respond to inquiries about our client's new and existing services and...
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Jönköping, Jönköping, Sweden TN Sweden Full timeWe are looking for a highly motivated and experienced customer service representative to join our team in Chania, Crete.About the Role:As a customer service representative, you will be the primary point of contact for customer requests, representing Vattenfall, Northern Europe's leader in renewable energy solutions.You will respond to inquiries about our...
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Finnish Language Customer Support Specialist
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Jönköping, Jönköping, Sweden TN Sweden Full timeVattenfall Energy is seeking an experienced Finnish language customer support specialist to join our team in Chania, Crete.About the Role:As a customer support specialist, you will provide high-quality support to our customers, answering their questions and resolving their issues in a timely and professional manner.You will be responsible for handling...
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