Client Care Professional

3 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time
About the Position:
We are looking for a Client Care Professional to join our team in Stockholm. As a Client Services Advisor, you will focus on delivering exceptional customer experiences, collaborating with internal teams, and driving sales growth through relationship building.

Main Responsibilities:
  1. Provide timely and exceptional service to customers through various channels.
  2. Collaborate with logistics teams to resolve customer-related issues efficiently.
  3. Share customer insights with relevant departments.
  4. Engage in sales activities and maintain follow-up communication to build customer relationships.

Your Profile:
  1. Minimum two years of experience in customer service within ecommerce or retail.
  2. Familiarity with fast-paced environments and resolving high ticket volumes efficiently.
  3. Digitally savvy, able to learn new systems quickly.
  4. Knowledge of platforms like Zendesk is an advantage.


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