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Digital Brand Partner
17 hours ago
We are looking for a Client Service Partner to join our team in a dynamic and fast-paced environment. As a Client Service Partner, you will be responsible for providing exceptional client service by resolving inquiries, troubleshooting issues, and providing clear guidance.
Key Responsibilities:
- Respond to client inquiries in a timely and accurate manner.
- Manage client portfolios of domain names and digital assets to ensure their security and protection.
- Build strong relationships with clients by understanding their unique needs and preferences.
- Resolving customer complaints and issues related to domain names, DNS, digital certificates, and other technical matters.
- Escalate complex or unresolved issues to the relevant teams to ensure timely resolution.
Key Qualifications:
- Fluent in English and Swedish is required; proficiency in additional languages is a plus.
- Previous experience in a customer-focused role or industry is essential.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
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Digital Brand Manager
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