Network Support Team Lead
7 days ago
About TP-LINK Enterprises Nordic AB
We are a key player in the network products and solutions market, distributing our service in over 170 countries. Our ambition is to bring cutting-edge technology to the market.
Job Description:
- We are looking for a Network Support Team Lead to build up our Nordic technical support team, train team members to cover L1 support daily work, and develop business with B2B teams.
- This role involves pre-sales and after-sales support, organizing offline training activities, and ensuring team members have strong knowledge of TCP/IP, VLAN, STP, device stacking, and enterprise wireless networking.
Requirements:
- A bachelor's degree or above in Computer Science, Network Engineering, Telecommunications, or related fields is required.
- Professional English skills in speaking and writing are essential.
- Familiarity with network troubleshooting tools and methodologies, such as Wireshark, Ping, Traceroute, is necessary.
- Hands-on experience in configuring routers and switches from major brands like Huawei, Cisco, HP is required.
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