Global HR Operations Specialist

4 hours ago


Stockholm, Stockholm, Sweden Spotify Full time

At Spotify, we are seeking a highly skilled Global HR Operations Specialist to join our team. In this role, you will be responsible for ensuring HR operational efficiency and effectiveness in the German market and potentially other European markets.

The day-to-day work of this role will support all stages of the employee lifecycle, including delivery of employee onboarding, facilitating training, WorkDay processing, working to resolve employee queries, managing employee relations cases, and partnering with key stakeholders to improve processes and resolve labor law issues.

Key Responsibilities
  • Manage all WorkDay processing and employee questions from onboarding to off-boarding for all employees in Germany and other European markets.
  • Provide hands-on labor law advice and support for Germany.
  • Partner with the German Works Council and other key stakeholders to understand and resolve local issues.
  • Update and adjust processes and content, if needed, based on new local labor laws.
  • Manage projects with various stakeholders to improve and streamline processes.
  • Deliver training to support manager development and HR.
  • Review HR processes and suggest changes to improve efficiency and scalability.
Requirements
  • At least 5 years of experience working in an HR Advisor, HR Generalist, HR Specialist, People Operations, or HR Manager role.
  • Experience collaborating with global stakeholders at a dynamic organization.
  • Relevant experience working at a technology company is advantageous.
  • Fluency in the German language.
  • Strong knowledge of Germany and other European local labor regulations and employment practices as well as a desire to learn more.
  • Experience working with Works Councils and managing these partnerships.
  • Ability to manage employee relations cases, such as performance management, harassment, discrimination, and other policy violations, from intake through investigation.
  • Ability to work collaboratively, being inclusive of all partners.
  • Ability to work independently and comfortable working in a distributed setting.
  • Ability to productively challenge and influence other teams and managers.
  • Ability to prioritize well and be flexible in a fast-paced environment with changing demands where being resourceful to find answers is key.
  • Strong verbal and written communication skills.
  • Demonstrate a solution-focused approach to problem-solving, with the ability to find pragmatic outcomes.


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