Chief Operations Manager

4 days ago


Stockholm, Stockholm, Sweden Transcom AB Stockholm Full time
Job Title: Chief Operations Manager

We are seeking a highly skilled and motivated Team Leader to join our team at Transcom AB Stockholm, a global specialist in customer service and customer satisfaction.

About the Role:
  • Develop strategies to improve efficiency, customer satisfaction, and routines within the organization.
  • Manage team performance, ensuring team members have necessary coaching from Lead Customer Service Representatives.
  • Measure and enhance team satisfaction and drive key performance indicators for financial efficiency.
Key Responsibilities:
  • Foster a culture of innovation and teamwork, driving positive changes in society.
  • Cultivate leadership experience within the Customer Service industry, with a focus on developing high-performing teams.
  • Promote the use of cutting-edge technology, including Google packages and CRM systems, to streamline processes and enhance customer interactions.
Requirements:
  • Fluent in English, with strong written and verbal communication skills.
  • Leadership experience within the Customer Service industry (minimum 6 months).
  • High-level knowledge of Google packages and other CRM systems.
  • Able to inspire and develop team members, fostering a culture of inclusivity and diversity.
  • Eager to learn new things and adapt quickly to change.
About Us:

We value teamwork, support, and positive changes in society. At Transcom, we care about each other and strive to be inclusive from day one.



  • Stockholm, Stockholm, Sweden Safello AB Full time

    About the Role:As Chief Operating Officer - Strategic Growth, you will oversee daily operations, collaborate closely with the CEO, and shape strategic decisions that drive company performance. You will be an integral part of Safello's management team, ensuring operational efficiency, compliance, and optimal performance across all departments.


  • Stockholm, Stockholm, Sweden Akind Full time

    The Chief Operating Officer (COO) will play a critical role in driving the operational success of Akind, a fine jewelry brand committed to exceptional quality and sustainability. This is an exceptional opportunity to shape the future of our company and make a tangible impact on our growing business.About Our CultureAkind fosters a collaborative, innovative,...


  • Stockholm, Stockholm, Sweden Viaplay Group Full time

    Leadership OpportunityViaplay Group is seeking a Chief Operating Officer - Finance to join our team. As a key member of our finance department, you will be responsible for leading the finance function and driving business growth and profitability.You will work closely with our leadership team to develop and implement financial strategies that drive business...


  • Stockholm, Stockholm, Sweden Safello Full time

    Safello is seeking an accomplished leader to join our team as Chief Operating Officer.About the PositionThis key role involves overseeing our day-to-day operations, ensuring they meet our strategic objectives.As the Chief Operating Officer, you will be responsible for leading our operational teams, including Support, Operations, and Business Development.Main...


  • Stockholm, Stockholm, Sweden Sandvik Group Full time

    Job Description:As the Chief Information Officer Support, you will be responsible for providing strategic and operational support to the CIO of Sandvik Machining Solutions.You will oversee the day-to-day operations of the CIO's office, including managing communications and coordination with stakeholders.Key Responsibilities:Develop a clear vision for how...


  • Stockholm, Stockholm, Sweden Safemind AB Full time

    About the JobWe are seeking a strategic financial leader to join our team as Chief Financial Officer. The ideal candidate has experience in financial management, forecasting, accounting principles, and business analysis.QualificationsGrowth and scaling experience in high-growth SaaS, B2C, or subscription-based businesses.Data-driven decision-making skills,...


  • Stockholm, Stockholm, Sweden Chief Full time

    Vi letar efter en ambitiös kvalitetsledare som är redo att ta sig an nya utmaningar och bidra till vår fortsatta tillväxt. Som Produktionskvalitetschef på Chief arbetar du tätt ihop med vår teknikavdelning för att säkerställa att våra produkter levereras till högt uppsatta standarder.Med din kunskap inom kvalitetsfrågor samt din erfarenhet från...


  • Stockholm, Stockholm, Sweden Zurich 56 Company Ltd Full time

    We are seeking a highly skilled and experienced Operational Risk Management Expert to join our Risk Management function. The role entails working with both operational and information and communication technology (ICT) risk management, in addition to internal control management.Zurich Nordic is one of the leading insurance groups, and one of the few to...


  • Stockholm, Stockholm, Sweden Microsoft Full time

    Job Description:The Chief Financial Officer (CFO) in Sweden is a critical role that leads business analytics and research activities, driving the formulation and evaluation of financial plans, economic transactions, and future opportunities. This position requires strong leadership skills to translate top-down targets into accountable budgets and operational...


  • Stockholm, Stockholm, Sweden Safello Full time

    At Safello, we are seeking a seasoned leader with a proven track record in operational excellence and strategic business management. About the RoleThis key position plays a pivotal role in driving our growth initiatives across the organization.The Chief Operating Officer will oversee day-to-day operations to ensure efficiency, risk management, and alignment...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Chief of Staff Human ResourcesThe Chief of Staff Human Resources will play a critical role in supporting the HR function at Sandvik Mining and Rock Solutions, a global leader in equipment and services for the mining and construction industries.As Chief of Staff, you will provide strategic support to the HR leadership team and drive initiatives to improve HR...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Sustainability is at the heart of our mission at TN Sweden. As a People Operations Specialist, you will play a key role in shaping our organizational culture and driving business success through effective People strategies.Working closely with the Chief People & Culture Officer, you will develop and implement processes and policies to support all...


  • Stockholm, Stockholm, Sweden Polarium - Stockholm Full time

    Polarium - Stockholm is looking for a Chief Accounting Officer to join its leadership team.About the RoleThis is a critical role that requires a highly experienced and skilled accounting professional. As Chief Accounting Officer, you will be responsible for overseeing the accounting function and ensuring that financial reporting is accurate and compliant...


  • Stockholm, Stockholm, Sweden QBtech AB Full time

    About the RoleThe Chief Security Strategist will oversee Qbtech's information security strategy, ensuring that our systems, data, and processes meet the highest security and compliance standards.This role is crucial in safeguarding sensitive healthcare information and maintaining customer trust.You will work across different teams to implement best practices...

  • Chief Sales Officer

    4 days ago


    Stockholm, Stockholm, Sweden Grale Full time

    Job DescriptionGrale is a dynamic organization dedicated to making a positive impact on the world by eliminating plastic pollution. We are seeking an experienced Chief Sales Officer to spearhead our revenue-driving activities, overseeing everything from lead generation to closing deals, and ensuring excellent customer success.The ideal candidate will have 7+...


  • Stockholm, Stockholm, Sweden Qliro Full time

    Career Opportunity:We are seeking a highly skilled and experienced Chief Information Security Officer to join our team. As our CISO, you will play a key role in protecting Qliro's assets and ensuring compliance with all legal requirements related to information security, risk management, and privacy. You will lead the Information Security and Risk Management...


  • Stockholm, Stockholm, Sweden Safello Full time

    We are seeking a senior executive to lead our operational functions and drive growth initiatives.About the JobIn this critical role, you will be responsible for overseeing our day-to-day activities, ensuring they align with our strategic objectives.As the Chief Operating Officer, you will lead our operational teams, including Support, Operations, and...

  • Head of Operations

    5 days ago


    Stockholm, Stockholm, Sweden Academic Search International Full time

    About the Position:We are seeking a Head of Operations to lead our expansion in Sweden.The successful candidate will develop and execute short- and long-term strategies aligned with our CEO's vision to drive financial performance and sustainable growth in the Swedish market.Key Responsibilities:Full P&L responsibility, ensuring financial health and...


  • Stockholm, Stockholm, Sweden Academic Search International Full time

    Lindt & Sprüngli, a renowned Swiss chocolatier and confectionery company, seeks an experienced Chief Accounting Officer to lead its Nordic Finance organization. As the Head of Financial Operations, you will play a pivotal role in driving efficiency of financial processes while leading and developing a competent team.About the CompanyWith a rich tradition of...


  • Stockholm, Stockholm, Sweden Matas Operations AS Full time

    Pursue a challenging and rewarding career as the Head of Category, Health at Matas Group.In this role, you will be responsible for defining and executing the Health category strategy to drive growth across markets and channels.The ideal candidate will have extensive category management expertise and a proven track record of delivering profitable growth.We...