
E-Commerce Customer Support Lead
5 days ago
We are seeking an experienced E-Commerce Customer Support Lead to join our team.
Job Description:
- Manage customer interactions, providing timely and effective support.
- Develop and implement processes to improve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to ensure seamless operations.
- Analyze customer feedback and use it to drive improvement initiatives.
- Stay up-to-date with industry trends and best practices, applying knowledge to drive results.
- Develop and maintain KPI reports to track performance.
- Plan and coordinate team tasks to achieve goals.
- Help with staffing schedules to meet seasonal and market demands.
- Support the team in customer cases and take over operational tasks when needed.
- Assist in building feedback loops from customers to relevant departments.
- Participate in improvement projects to enhance the customer experience.
About Us:
We are a leading online-based sports fashion company, dedicated to providing high-quality products and services.
-
E-commerce Operations Director
5 days ago
Stockholm, Stockholm, Sweden E-commerce Recruit Nordic AB Full timeAbout the RoleThe Head of E-commerce will drive growth in our subscription-based business by developing and optimizing our e-commerce platform. This role focuses on enhancing the customer journey to foster long-term engagement and loyalty, while using data-driven insights to support marketing efforts.As part of a growing company, the Head of E-commerce will...
-
E-commerce Director
3 days ago
Stockholm, Stockholm, Sweden E-commerce Recruit Nordic AB - Stockholm Full timeAt E-commerce Recruit Nordic AB - Stockholm, we're on the lookout for a skilled professional to drive growth in our subscription-based business. As the Head of E-commerce, you'll be responsible for developing and optimizing our e-commerce platform.Key Responsibilities:Lead global e-commerce operations, ensuring the platform delivers on performance,...
-
Digital Commerce Strategy Lead
5 days ago
Stockholm, Stockholm, Sweden E-commerce Recruit Nordic AB Full timeAbout the JobWe are seeking a highly motivated and experienced professional to lead our e-commerce operations and drive growth in our subscription-based business. As the Head of E-commerce, you will be responsible for developing and optimizing our e-commerce platform, enhancing the customer journey, and using data-driven insights to support marketing...
-
Senior E-commerce Manager
3 days ago
Stockholm, Stockholm, Sweden E-commerce Recruit Nordic AB - Stockholm Full timeWe're looking for a highly motivated and proactive individual to take on the role of Head of E-commerce at E-commerce Recruit Nordic AB - Stockholm. As a key member of our team, you'll be responsible for driving growth in our subscription-based business by developing and optimizing our e-commerce platform.Requirements:5+ years of experience in e-commerce,...
-
Customer Journey Optimization Specialist
5 days ago
Stockholm, Stockholm, Sweden E-commerce Recruit Nordic AB Full timeAbout the PositionWe are seeking a seasoned e-commerce professional to lead our operations and drive growth in our subscription-based business. As the Head of E-commerce, you will develop and optimize our e-commerce platform, enhance the customer journey, and use data-driven insights to support marketing efforts.This is a unique opportunity to join a growing...
-
E-commerce Operations Director
7 days ago
Stockholm, Stockholm, Sweden E-commerce Recruit Nordic AB - Stockholm Full timeWe are seeking a highly motivated and experienced individual to fill the role of Head of E-commerce.This position requires a results-driven professional with a proven track record in driving growth in e-commerce platforms.The ideal candidate will have a strong background in data analysis and be able to leverage this expertise to inform marketing efforts and...
-
Subscription Business Growth Manager
5 days ago
Stockholm, Stockholm, Sweden E-commerce Recruit Nordic AB Full timeE-commerce Leadership OpportunityWe are seeking a results-driven and forward-thinking professional to lead our e-commerce operations and drive growth in our subscription-based business. As the Head of E-commerce, you will be responsible for developing and optimizing our e-commerce platform, enhancing the customer journey, and using data-driven insights to...
-
E-commerce Team Lead
7 days ago
Stockholm, Stockholm, Sweden GANT US Full timeWe're seeking an experienced E-commerce Team Lead to join our team at GANT US.As a key member of our global online marketing team, you'll be responsible for managing and developing a team of social media and performance marketing specialists. You'll also oversee the development and execution of agile digital marketing strategies that drive demand and grow...
-
E-commerce Experience Manager
5 days ago
Stockholm, Stockholm, Sweden GetTested Full timeJob Title: E-commerce Experience ManagerGetTested is seeking an e-commerce experience manager to lead our efforts in driving sales and growth through various digital channels. As an e-commerce experience manager, you will be responsible for managing and optimizing e-commerce campaigns, analyzing customer behavior, and implementing data-driven solutions to...
-
E-commerce Strategy Lead
5 days ago
Stockholm, Stockholm, Sweden Fotografiska Stockholm. Full timeAbout the RoleThis exciting opportunity has arisen for a Digital Sales Coordinator to join Fotografiska Stockholm's dynamic team. As a key member of our retail department, you will play a pivotal role in driving digital sales growth across our global network of cultural venues.ResponsibilitiesDevelop and execute comprehensive e-commerce strategies to...
-
E-commerce Manager
3 days ago
Stockholm, Stockholm, Sweden Fotografiska Stockholm. Full timeAbout Our TeamWe're a dynamic and forward-thinking organization dedicated to inspiring new perspectives and a more conscious world. As one of the world's leading destinations for photographic art, we're committed to showcasing the world's foremost photographers and promoting inclusivity, creativity, and inspiration.We're seeking a highly skilled Global...
-
Global E-commerce Director
3 days ago
Stockholm, Stockholm, Sweden Fotografiska Stockholm. Full timeAbout UsFotografiska is a contemporary museum of photography, art, and culture. As one of the world's leading destinations dedicated to photographic art, our mission is to inspire new perspectives and a more conscious world. With locations in Stockholm, Tallinn, Berlin, Shanghai, and Oslo (opening in 2027), we're committed to showcasing the world's foremost...
-
E-commerce and Operations Leader
5 days ago
Stockholm, Stockholm, Sweden Akind Full timeAkind is looking for a Strategic Operations Director to lead our business growth and expansion efforts. As a leader in the fine jewelry market, we require someone who can drive innovation and exceptional customer experiences.About AkindWe are a dynamic company that values innovation, sustainability, and exceptional quality. Our mission is to create timeless...
-
E-commerce Marketing Director
6 days ago
Stockholm, Stockholm, Sweden GANT US Full timeKey ResponsibilitiesThe E-commerce Marketing Director will be responsible for leading the global team responsible for digital paid media across all channels, as well as Performance Marketing and Search.This role requires close collaboration with E-commerce and Brand leadership, as well as Regional Managers, to drive brand awareness and traffic to GANT's...
-
Global Analytics Director
4 days ago
Stockholm, Stockholm, Sweden E-commerce Recruit Nordic AB Full timeAbout the CompanyE-commerce Recruit Nordic AB is a leading provider of e-commerce solutions and services. Our mission is to empower businesses to thrive in the digital landscape. With a strong focus on innovation, collaboration, and customer satisfaction, we strive to deliver exceptional results. Join our team as a Data Analyst and contribute to shaping the...
-
E-Commerce Backend Developer
5 days ago
Stockholm, Stockholm, Sweden Yubico Full timeAbout Us:Yubico is a global company with a strong culture and employees located in over 14 countries. Our virtual workspace keeps us connected day-to-day. We host an annual all-team event where we plan for upcoming quarters, set goals, and celebrate team building.Company Culture:Relationships matter, and we love spending time with our team. We value...
-
E-commerce Solutions Architect
5 days ago
Stockholm, Stockholm, Sweden Zalando GmbH Full timeAbout the CompanyZalando GmbH is a leading e-commerce company that connects customers, brands, and partners across 23 markets. Our vision is to become the starting point for fashion in Europe, driving digital and sustainable solutions for fashion, logistics, advertising, and research.We are seeking an experienced Software Engineer to join our team in...
-
E-commerce Growth Strategy Lead
4 days ago
Stockholm, Stockholm, Sweden Wolt Full timeWelcome to the Retail Discovery Team, where we're pushing the boundaries of digital retail experiences.We are seeking a highly skilled Product Lead to join our team and help shape the future of Wolt's e-commerce landscape.This role offers an unparalleled opportunity to grow and expand your skills, working on cutting-edge projects that will transform the way...
-
E-Commerce Visionary
5 days ago
Stockholm, Stockholm, Sweden EF Education First Gruppe Full timeAbout the RoleWe are seeking a seasoned professional to drive our e-commerce vision, product direction, and web marketing strategy.This key role will orchestrate all aspects of a strategic e-commerce plan to drive revenue growth, improve customer experience, and increase market share.The successful candidate will combine expertise in sales, marketing,...
-
E-commerce Strategy Expert
5 days ago
Stockholm, Stockholm, Sweden Beyond Retail Full timeJoin Beyond Retail as an E-commerce StrategistBeyond Retail is a leading digital transformation company that specializes in profitable and sustainable growth for our clients.As an E-commerce Strategist, you will be responsible for developing and executing comprehensive e-commerce strategies aligned with our clients' business goals.Key...