Service Quality Lead

4 days ago


Ludvika, Dalarna, Sweden Hitachi ABB Power Grids Full time

At Hitachi ABB Power Grids, we are seeking a Service Quality Lead who can drive quality improvements and manage service operations within our High Voltage Product Business unit.

Your key responsibilities will include developing and documenting processes, maintaining document control, sustaining the QMS/IMS and ensuring all necessary competencies are maintained. Additionally, you will provide training on Quality topics, organize internal audits and follow up activities, and develop a Quality improvement plan.

Requirements:

  • Proven work experience in service, manufacturing, supply chain management or similar fields
  • Passion for process improvement and driving sustainable change
  • Excellent communication skills to interact with senior managers and subject matter experts
  • Ability to maintain a well-structured and organized approach
  • Fluency in oral and written English is mandatory
  • Internal Auditor Training for ISO 19011, 9001, 14001, 45001 and 50001 is preferred

Benefits and Opportunities:

  • Collective agreement benefits
  • Flexible working time arrangements
  • Health care and wellness allowance
  • Fantastic career possibilities both within Sweden and globally
  • A mentor to support you throughout the onboard phase
  • Variety of trainings and education supporting employee development
  • Diverse company culture with over 70+ nationalities working in Sweden
  • Supplementary compensation for parental leave
  • Employee Benefit Portal offering thousands of discounts and perks


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