Global Application Manager
4 days ago
**About Alfa Laval Technologies AB**
We are a century-old company with a commitment to the Maritime industry. Our mission is to provide innovative solutions for ship owners and operators, ensuring confident compliance with marine legislation.
The marine market is an international business, requiring a high level of collaboration and communication. As a Global Application Manager, you will work closely with internal and external stakeholders across the globe, building strong relationships and driving business growth.
**Key Responsibilities:**
- Investigate, coordinate, and manage claim activities to ensure customer satisfaction and resolve any issues promptly.
- Provide daily support to customers and sales companies, responding to their needs and concerns in a timely manner.
- Conduct troubleshooting activities both on-site and in the field, analyzing problems and finding effective solutions.
- Develop and maintain training materials for internal and external use, enhancing knowledge sharing and collaboration.
- Collect and analyze market insights to feed into business strategies, identifying trends and opportunities for growth.
- Perform business analysis to support decision-making processes, providing data-driven recommendations.
- Ensure the Share site is consistently updated with relevant information, promoting transparency and accountability.
- Assist in the development of applications, working closely with the R&D team to design and implement innovative solutions.
- Monitor trends and developments in the marine industry, staying up-to-date with fuel types, legislation, technology, and competitor intelligence.
- Participate in product- and process development projects, including prototype and concept development, to drive innovation and improvement.
- Share application knowledge through internal and external training sessions, enhancing skills and expertise.
- Perform equipment tests both in-house and in the field, ensuring quality and reliability.
You will work in close cooperation with the Sales Companies and Regional Business Managers as well as with the R&D team, collaborating to achieve common goals and objectives.
This role requires approximately 30 days of travel per year, offering opportunities to build relationships and networks globally.
The position is based in Tumba, Sweden until Spring 2025, after which it will relocate to Flemingsberg, Sweden's largest urban business development area.
**What We Offer:**
- A challenging position in an open and innovative environment, with opportunities for growth and development.
- A collaborative and dynamic team, with highly motivated colleagues who share a passion for problem-solving and customer support.
- Excellent communication and teamwork skills, with a focus on building strong relationships and driving business growth.
- Fluency in English is required, with additional language skills a plus.
- A competitive compensation package, with opportunities for bonuses and benefits.
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