High Voltage Product Delivery Specialist

3 hours ago


Ludvika, Dalarna, Sweden Hitachi ABB Power Grids Full time

Hitachi Energy is a leading technology provider that advances the energy transition towards a carbon-neutral future.

We are seeking an experienced High Voltage Product Delivery Specialist to join our team in Ludvika, Sweden. As a key member of our High Voltage Products team, you will be responsible for delivering tailored IT solutions and services to support efficient and sustainable energy systems worldwide.

Your primary focus will be on providing onsite infrastructure support, managing IT ticketing and escalation, and ensuring business needs are met through effective IT service performance management.

You will also play a crucial role in integrating IT with factory operations, enhancing connectivity and cybersecurity for all operational technologies.

Main Responsibilities:

  • Manage ticketing, triage, and escalation processes
  • Provide onsite infrastructure support and maintain governance/security
  • Ensure machine connectivity with network core switches and support for various hardware
  • Oversee OT asset IT/OT cybersecurity and respond to emergencies
  • Manage specific applications and vendor coordination on software and network connectivity

About You:

  • You have 3-5 years of work experience, ideally in a similar role
  • You are fluent in English and Swedish
  • You have experience in process management, business process improvement, or value stream mapping
  • Experience with manufacturing operations methods, processes, and change management is an advantage
  • You have experience handling complex stakeholder scenarios and cross-functional problem solving
  • You have a solid understanding of IT procedures, policies, and end-to-end business processes

We Offer:

  • A collective agreement
  • Flexible working time
  • Health care and wellness allowance
  • Fantastic career possibilities within Hitachi Energy both within Sweden and globally
  • Mentorship to support you throughout the onboarding phase
  • Various trainings and education supporting employee development
  • Diverse company with over 70+ nationalities working in Sweden
  • Supplementary compensation for parental leave
  • Employee Benefit Portal with thousands of discounts and perks


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