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Unified Communications Solution Designer

1 week ago

Stockholm, Stockholm, Sweden TN Sweden Full time
Your Key Responsibilities

You will be responsible for leading telephony implementations within Microsoft Teams as the primary link for our customers.

This includes collaborating with clients to understand their needs, current infrastructure, and telephony challenges, as well as designing customized telephony architectures that seamlessly integrate with Teams.

You will also oversee the implementation of the solution to ensure efficient and reliable telephony integration, and continuously optimize the solution to enhance performance and user experience.

Additionally, you will provide technical support and guidance to both internal teams and customers throughout the project lifecycle, including troubleshooting technical issues, offering best practice advice, and conducting training sessions for users and administrators.

Requirements include a great knowledge of the Microsoft Teams platform and its telephony integrations, experience in designing and implementing telephony architectures, and a strong understanding of VoIP technologies and cloud-based communication solutions.