
Operational Intelligence Expert
23 hours ago
As an Operational Intelligence Expert, you'll be responsible for synthesizing disconnected streams of thought into a cohesive understanding of what the most critical problem is, what the data means, and where the impact could be.
About Our Work
We empower our customers to make better decisions by deploying software against the most challenging problems our world faces.
You'll work with a driven team of engineers, product designers, and other deployment specialists to identify relevant datasets, integrate them into a stable pipeline, and collaborate with customers to build bespoke workflows.
As an Operational Intelligence Expert, your mission is to unlock the full potential of our software and drive strategic growth for our customers.
Your Key Responsibilities
- Go onsite and meet with customer analysts to understand their critical questions and locate their biggest pain points.
- Lead training sessions to ensure our product meets user needs and is being used widely enough to have a concrete impact.
- Present results and proposals to audiences ranging from analysts to C-suite executives.
What We Look For
- A sharp intuition for product and a strong degree of user empathy.
- Extraordinary ability to take on open-ended problems in unstructured environments.
- Adaptive and introspective professionals who are willing to learn, teach, lead, and follow.
- The ability to travel is required; varies by location and team.
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