Operations Excellence Manager

1 day ago


Sundsvall, Sweden TN Sweden Full time

TN Sweden is looking for an Operations Excellence Manager to lead the Customer Support Organisation in DK, NO and Panthera. The ideal candidate will have a strong background in operations management, with 2+ years' experience in managing people or project management.

Responsibilities:
  • Develop and implement strategies to improve operational efficiency and effectiveness
  • Work closely with Cluster Managers and VP Customer Support to drive continuous improvement initiatives
  • Ensure that all team members meet established targets and provide coaching, guidance, and support as needed
  • Identify and implement process improvements to increase productivity and reduce costs

The successful candidate will possess strong leadership and organizational skills, ability to drive change, and fluency in English. Additionally, they should have good IT-skills; experience from D365 would be an advantage.

We're committed to creating a workplace that's inclusive, accessible, and fun. Join us and contribute to making a positive impact on our customers' lives.



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