Network Services Professional

1 week ago


Sandviken, Sweden SANDVIK AB Full time

We're looking for someone who can grasp ITIL processes, the service lifecycle, and relevant technologies to enhance service effectiveness. You have a basic knowledge of Networks and like to take initiative by aligning IT services with business needs to deliver high-quality support and ensure continuous improvement.

We work agile in a product-led organization, and experience in this area is a plus. An understanding of Sandvik as a company is beneficial, as well as knowledge in ServiceNow. Acting in a global environment calls for excellent skills in English, both verbally and in writing, while knowledge of Swedish is a plus.

Your social skills, technical knowledge, and ability to plan and coordinate are very useful in this multi-facilitated role. With your structured and analytical capabilities, you'll handle cross-functional teams and projects effectively. You have a service-oriented mindset and a proven selling approach. Your outgoing and curious mindset enables you to consult with management and collaborate with both internal and third-party technical teams to deliver optimal IT solutions.

We're a tech-driven company that innovates and takes bold steps to shape the future. Our culture values diversity and we're committed to creating an inclusive culture where people can be themselves and reach their full potential. We invest in supporting each other, learning together, and celebrating our differences.



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