
Technical Support Professional
5 days ago
We are looking for an experienced IT Specialist to join our team at RaySearch Laboratories AB (publ), a leading provider of advanced software for radiation therapy. As part of our international service team, you will be responsible for handling installation and technical issues for both current and potential customers.
Responsibilities and Requirements- Installation and technical support for software products and the IT environment where they are hosted.
- Configuration and installation of Windows Servers and Workstations.
- Remote and on-site customer support.
- Pre-sales activities, including answering IT-related prospect questions and creating/discussing customer IT solutions.
- Customer IT trainings, onsite or at remote training locations.
- At least 5 years of experience in an IT service-related role.
- Experience with hardware installation and support.
- Active Directory (Windows Server 2016 and higher) expertise.
- Frequent travel required, with occasional short-notice trips.
- Relevant University degree or equivalent work experience.
- Exceptional written and verbal communication skills in English.
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