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Customer Support Engineer for Airborne Early Warning

2 months ago


Linköping, Östergötland, Sweden SAAB Full time
About the Role

We are seeking a highly skilled and experienced Customer Support Engineer to join our team at Saab. As a key member of our In-Service Support area, you will be responsible for providing technical support and expertise to our customers, ensuring optimal life cycle availability of our special mission aircraft products.

Your primary focus will be on responding to and resolving technical questions and issues raised by our customers and local Saab support teams. You will work closely with our project management, sourcing, sales, and customer teams to ensure seamless communication and collaboration.

Key Responsibilities
  • Provide technical support and expertise to customers and local Saab support teams
  • Respond to and resolve technical questions and issues in a timely and professional manner
  • Collaborate with project management, sourcing, sales, and customer teams to ensure effective communication and collaboration
  • Develop and maintain strong relationships with customers and internal stakeholders
  • Stay up-to-date with the latest technical developments and advancements in the field
Requirements

To be successful in this role, you will need to have a strong technical background, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. You will also need to be able to travel regularly to provide on-site support to our customers.

Preferred qualifications include a technical education and relevant work experience in the aerospace industry, as well as proficiency in spoken and written English and Swedish.

About Saab

Saab is a leading defence and security company with a long history of innovation and excellence. We design, manufacture, and maintain advanced systems in aeronautics, weapons, command and control, sensors, and underwater systems. Our mission is to help nations keep their people and society safe, and we are committed to creating a safer and more sustainable world.

We are a dynamic and growing company with a strong focus on innovation and customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.