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Senior IT Infrastructure Specialist
2 months ago
About the Role
We are seeking a highly skilled Senior IT Infrastructure Specialist to join our team at The Boeing Company. As a key member of our global hosting and deployment team, you will be responsible for providing expert-level technical support and services to our cloud-hosted customers.
Key Responsibilities
- Work closely with customers globally to provide system administration and advanced technical support to our Airline Crew and Network & Operations Management systems.
- Assist clients with knowledge injections, proactive problem solving, and daily management of production installations.
- Act as the primary infrastructure contact for the customer and work internally with different teams to ensure issues are resolved with quality and within expected time frames.
- Install and maintain cloud-based servers.
- Support and maintain client's production deployments on a daily basis and 24/7 through periodically on-call assignments.
Requirements
- 7+ years of work experience in Networking/Infrastructure/Sysadmin (Installation, configuration & maintenance).
- VMware.
- Red Hat Linux Enterprise Server.
Preferred Qualifications
- Network design, administration, and troubleshooting, Routers/Firewalls.
- Microsoft Windows Server.
- Microsoft Windows Active Directory.
- Citrix XenApp.
- Citrix Netscaler ADC.
- Cloud computing (provisioning, maintenance).
- Databases (Oracle, MongoDB, Postgres).
- Grafana (monitoring platform).
- Network administration and troubleshooting (NAT/DNS).
- Shell scripting.
- SSL Certificates.
- Experience/knowledge of working with either development, configuration, support, or infrastructure of Jeppesen Crew and Network Operations products.
- Exceed Turbo X.
- Python, Ansible.
- Univa / Altair Grid Engine.
- Experience with IPA, SAML, LDAP, and similar technologies.
Personal Qualities
- Excellent written and verbal communication skills in English.
- Ability to perform troubleshooting under time pressure.
- Take ownership of issues and work well both independently and within a team.
- Are service-minded and enjoy helping customers and colleagues.
- Get excited from technical challenges and solving technical problems.
- Enjoy a variety of challenges of a highly technical nature.
About Us
The Boeing Company is a leading global aerospace company committed to innovation and continuous improvement. We develop optimization solutions for the world's leading airlines and focus on innovation and emerging technologies such as quantum computing, AI, and big data analytics. Our team is dedicated to providing exceptional support and services to our customers, and we are seeking a highly skilled Senior IT Infrastructure Specialist to join our team.