System Operations Manager

4 days ago


Stockholm, Stockholm, Sweden Scandinavian Airlines System SAS Full time
About the Role

As a System Operations Manager at Scandinavian Airlines System SAS, you will be responsible for ensuring the smooth operation of defined parts of our IT-services in the PAX/DCS service area. You will work as a member of a Service Delivery Team/Value Stream and be the 1st point of contact for business users/operational users of the IT-services, as well as corresponding contacts against external/internal IT-suppliers.

Your key responsibilities will include:

  1. Ensuring operational delivery of IT-services according to agreements and business needs.
  2. Servicing as a liaison between business representatives and IT-suppliers.
  3. Supporting business process development and continuous improvement of IT-services.

We are looking for someone with strong ownership and a sense of purpose, who can translate business needs into IT requirements and specifications, communicate effectively with both business stakeholders and IT providers, and analyse problems and issues to come up with working solutions.

Key Skills
  • Strong understanding of business processes and functional requirements.
  • Ability to communicate and collaborate with both business stakeholders and IT providers.
  • Excellent problem-solving skills.
  • Fluent professional English in speech and writing.
  • Competent in Altea DCS.
About Us

At Scandinavian Airlines System SAS, we offer extensive opportunities for professional development in an international, fast-paced working environment. We are dedicated to the continuous growth of our employees and provide a range of benefits including travel perks, health and wellness initiatives, discounts, and a convenient commute.



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