Customer Service Associate
5 days ago
Foxway AB is a company that prioritizes sustainability and innovation. We aim to create a better future for our customers and the environment.
Job Overview
We are looking for a skilled Technical Support Representative to join our team. As a key member of our support team, you will be responsible for providing excellent technical assistance to our customers.
Key Responsibilities
- Resolve customer issues promptly and professionally
- Communicate effectively with customers via phone, email, or in-person
- Collaborate with other teams to ensure seamless support services
Requirements
- Minimum 2 years of experience in help desk or a similar role
- Knowledge of operating systems (Windows, macOS) and Microsoft Office Suite
- Familiarity with ticketing systems and remote support tools
Benefits
- A supportive work environment with opportunities for growth and development
- A comprehensive benefits package, including pension and insurance arrangements
- Employee discounts in our online store
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