Customer Service Associate

4 days ago


Malmo, Skåne, Sweden Foxway AB Full time
About Foxway AB

Foxway AB is a company that prioritizes sustainability and innovation. We aim to create a better future for our customers and the environment.


Job Overview

We are looking for a skilled Technical Support Representative to join our team. As a key member of our support team, you will be responsible for providing excellent technical assistance to our customers.


Key Responsibilities
  • Resolve customer issues promptly and professionally
  • Communicate effectively with customers via phone, email, or in-person
  • Collaborate with other teams to ensure seamless support services

Requirements
  • Minimum 2 years of experience in help desk or a similar role
  • Knowledge of operating systems (Windows, macOS) and Microsoft Office Suite
  • Familiarity with ticketing systems and remote support tools

Benefits
  • A supportive work environment with opportunities for growth and development
  • A comprehensive benefits package, including pension and insurance arrangements
  • Employee discounts in our online store


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