SALES REPRESENTATIVE

SALES REPRESENTATIVE / SERVICE TECHNICIAN

We are seeking a highly skilled and versatile professional to join our team as a Sales Representative / Service Technician for Northern Sweden. This unique role combines technical service expertise with proactive sales skills, ensuring our customers receive exceptional service and support.

In this position, you will be responsible for performing service work and sales of Permobil's Power Wheelchairs and Seating Products, addressing and resolving customers' and users' technical service needs. As part of the sales aspect of the role, you will be maintaining and expanding our customer base in the Northern Sweden. Your goal will be to drive sales and service growth by building strong relationships with existing customers and identifying new business opportunities.

Key Responsibilities

• Independently converting available market potential into projects and maximizing the sales in the regions of Västernorrland, Jämtland, Västerbotten and Norrbotten,
• Take full ownership of your accounts within your area of responsibility,
• Manage customer technical service in accordance with Permobil's processes, ensuring accurate documentation in relevant systems,
• Provide expert technical assistance and trainings in the field to customers and end-users.

Key Duties

• Develop and strengthen customer relationships to ensure satisfaction and expand the customer base,
• Plan and coordinate sales activities, prepare and complete action plans, and bring the sales strategy 'on the road.'
• Manage your own agenda, including creating new fittings, quotes, orders, coordinating sales activities and service requests
• Achieve sales targets, support new product launches, and represent the company at trade fairs,
• Continuously improve your skills through product training and proactive engagement,
• Perform maintenance, repairs, and warranty assessments on the Permobil Product Portfolio and document your work,
• Handle customer requests, technical complaints and feedback, providing solution-based support,
• Prepare service quotes, promoting the value of Permobil's parts and products.

Qualifications

• Technical education - mechanic/electrical engineering or comparable technical apprentice education,
• High technical and practical understanding and good knowledge of electrical and mechanical engineering,
• Minimum of 3-5 years technical service / support experience, combined with a strong sales or commercial background,
• It is an advantage if you have experience with people with disabilities, either professionally or privately,
• B driving license,
• Fluency in Swedish and English,
• Good computer skills,
• Occupational Therapist or Physio Therapist education is a merit.

About Permobil

Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users' needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.

Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 1600 team members in more than 15 countries around the world. For more information regarding the company's storied history and complete product line, visit https://www.permobil.com.