Application Operation Specialist
4 weeks ago
Imagine shaping the future of sustainable transport solutions with your expertise. At Volvo Group, we're committed to making a positive impact on the environment and society. As an Application Operation Specialist, you'll play a crucial role in ensuring the smooth operation of our digital systems, working closely with cross-functional teams to deliver innovative solutions.
About the Position
This role is part of our Group Trucks Technology team, responsible for designing and implementing next-generation technologies that drive sustainable transportation. You'll work on a wide range of projects, from developing new systems to optimizing existing ones, to ensure our customers receive the best possible service.
Key Responsibilities
- Proactively identify and suggest hosting capabilities and best practices for application delivery teams
- Ensure quality and continuous improvements with respect to availability, capacity, security, and IT service continuity in delivered application operation and application hosting services
- Follow cyber-security requirements and raise security issues where discovered
- Work functionally on incident, problem, knowledge, and change management processes & roles, essential for runtime quality of the application
- Advisory and support to stakeholders to gather and identify their needs and problems and what solution would best address them
- Provide support, conduct pre-check and preventive maintenance tasks according to Support Service agreements to the industrial, commercial, and engineering locations
- Monitor application performance and implement optimizations in order to minimize outages
Required Competencies
- Application operation
- Broad IT background including hardware, software, and network support
- Selected IT infrastructure areas like Windows (client & server), Linux, Databases (Oracle, SQL server, PostgreSQL)
- Experience of working in agile teams
- Dedicated to delivering customer value
- Fluency in English and Swedish, both written and spoken
Desirable Competences/Certificates
- ITIL Foundation
- Agile SAFe
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