CRM Project Lead

5 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

At TN Sweden, we value diversity and are committed to assessing candidates on their merit without discrimination. We're looking for a talented Senior CRM Manager to join our team.

This leadership role involves managing and leading the Swedish CRM Team across all brands, as well as key/high profile CRM projects alongside the Head of Customer Engagement. As a Senior CRM Manager, you will be responsible for driving continued optimisation and success across the Swedish CRM team.

About the Job:

  • Execution of CRM strategies across multiple brands, ensuring alignment with overall business objectives.
  • Utilising data sources to gain insights into player behaviour, market performance, and campaign performance, translating into meaningful actions.
  • Cross-functional collaboration with teams such as marketing, telesales, VIP, and CX to align CRM initiatives with broader organisational initiatives.
  • Drive continuous improvement and innovation in CRM practices, processes, and technologies.

About You:

  1. Excellent knowledge of English.
  2. Fluent in Swedish.
  3. Marketing mindset and analytical traits.
  4. Experience managing a team.
  5. CRM experience is a must.
  6. Methodical and structured.
  7. Social and loves working in a multi-cultural environment.


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