Cybersecurity Account Manager
5 days ago
We are a leading cybersecurity company driven by a single purpose: creating safety and sustainability in a digital world by preventing cyber breaches and minimizing impact.
With a strong reputation internationally, our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover.
We employ around 300 employees – and as cybercrime grows, we need to grow. To support that goal, we are now looking for a Key Account Manager who wants to make a difference.
The RoleAs a Key Account Manager at Truesec, you will be responsible for managing and nurturing relationships with our major Enterprise clients. You will serve as the primary point of contact, ensuring client satisfaction and driving business growth through exceptional service and strategic account management.
Key Responsibilities- Develop and maintain strong relationships with major Enterprise clients, ensuring their needs are met and they are satisfied with Truesec's services.
- Serve as the main point of contact for client inquiries, concerns, and feedback, providing timely and effective solutions.
- Gain a deep understanding of clients' business objectives and cybersecurity needs.
- Identify and capitalize on opportunities to upsell and cross-sell Truesec's products and services.
- Collaborate with internal teams to ensure the timely and successful delivery of our solutions according to client needs.
- Monitor and report on account performance, client satisfaction, and market trends.
- Prepare and present regular account reviews and reports to both clients and Truesec's management.
- Handle any client issues or complaints with professionalism and efficiency.
- Stay informed about industry trends, emerging threats, and competitive landscape to provide clients with the best possible advice and solutions.
To succeed in this role, we believe that you have:
- 5-10 years proven experience as a Key Account Manager or in a similar client-facing role, preferably within the cybersecurity or IT industry.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to build and maintain strong client relationships.
- Problem-solving mindset and ability to handle challenging situations effectively.
- Proficiency in CRM software (preferably Hubspot) and Microsoft Office Suite.
- Fluency in Swedish and English is required.
Due to the sensitivity in our assignments, we require Swedish citizenship, citizenship in an EU country, or a Swedish work permit.
Join Our MissionIf you truly want to make a difference and make our world a little bit safer, this is the place for you. At Truesec, you'll get to be at the forefront of fighting cybercrime instead of reading about it in the news. This is your chance to be part of an exciting journey in a leading cybersecurity company - and learn from some of the best in their field.
So, are you ready to team up with the most dedicated team of experts and be part of a meaningful mission? Then we are excited to get to know you
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