Digital Experience Leader

16 hours ago


Stockholm, Stockholm, Sweden MultiMind Bemanning AB Full time
Job Description:

We are looking for a skilled consultant to lead a pre-study for a Digital Experience Monitoring / Proactive Monitoring solution. The goal is to enhance the digital workplace experience for colleagues, provide better insights into hardware and software lifecycle management, and increase capabilities for proactive incident resolution.

The consultant will work closely with the Digital Workplace unit, which is part of the Tech Center Core Platform. This team's mission is to deliver user-friendly, secure, and scalable enterprise-wide platforms that ensure reliable operations and empower teams.

The ideal candidate will have:
  • 5+ years of experience in technical project management with a proven track record of leading initiatives from start to finish.
  • Strong ability to communicate and align multiple stakeholders, both internal and external towards a common goal.
  • Experience working independently and collaboratively within a multidisciplinary team.
  • Deep functional knowledge of Digital Experience Monitoring / Proactive Monitoring platforms.
  • Fluency in English (written and spoken).

Key Responsibilities:

• Independently drive the pre-study from initiation to final recommendation.
• Gather requirements from various stakeholders across the organization.
• Create a shortlist of potential solutions based on previous experience with Digital Experience (DEX) platforms.
• Engage with potential suppliers, conduct evaluations, and facilitate stakeholder discussions.
• Deliver a well-structured recommendation, including pros and cons, aligned with key stakeholders.
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