Finnish Language Customer Expert in Greece
5 days ago
Career Opportunity at Vattenfall
About Vattenfall:Vattenfall is a renowned energy company that supplies energy to industries and homes. With a rich history spanning over 100 years, we have become one of the biggest brands in the world. As a forward-thinking organization, we strive to drive the transition to a sustainable energy system through renewable production initiatives and climate-smart energy solutions.
Why Join Us?We're seeking a motivated individual to join our team as a Customer Support Representative for Renewable Energy Solutions. This role offers the perfect blend of excitement, challenge, and reward, allowing you to grow professionally and personally while working towards a common goal - enabling fossil-free living.
What You'll Do:- Represent Vattenfall's brand worldwide as the primary point of contact for customer requests
- Respond to inquiries about our client's new and existing services and solutions in a professional and timely manner
- Handle inbound calls and emails from customers, focusing on promoting Vattenfall's electricity solutions
- Assist customers with their electricity contracts and invoices
- Turn every customer into a happy customer
- Fluency in Finnish
- Very good use of English – both in written and spoken language
- Work experience in a customer support role is a plus
- An interest in fossil-free energy sources will be considered an asset
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Tech savviness & learning agility
- A positive and adventurous attitude
- Competitive monthly salary + 2 extra salaries per year
- Complete relocation support (flight ticket to Chania, Crete, pick-up & drop)
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
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