Digital Services Team Lead

4 days ago


Malmo, Skåne, Sweden IKEA Full time

About the Role

We are seeking an experienced professional to lead our Monitoring Services team. This key role will play a crucial part in our change journey, establishing a mature and well-established monitoring footprint for our product and platform teams.

Key Responsibilities

  • Lead a high-performing team that inspires and empowers colleagues and partners to perform to their best and continuously develop in their assignments.
  • Establish a well-functioning ways of working, including stakeholder management, with the team.
  • Drive and take accountability for continuing our change journey.
  • Responsible for recruitment, competence development, performance management, retention, and succession plans for team members.
  • Accountable for Monitoring & Observability platforms, securing running business, development, and partners associated within the area.
  • Drive consistency in practice, process, toolset, and architecture, promoting best practices and benchmarking against industry standards.
  • Accountable for strategic vision, roadmap, and tactical execution.
  • Support and take responsibility for budgeting processes for the area.

About You

To succeed in this role, you need a strong technical background and genuine interest in people and supporting them to develop and grow in their assignments.

Driving and directing technology aspects, including ensuring the right value comes out of it, gives you a sense of success and energy in your daily work.

Desirable Skills and Qualifications

  • Solid experience of platforms, architecture, and information management.
  • Genuine people management skills and interest, both internally within the team and externally towards stakeholders and consumers.
  • Experience and knowledge about Monitoring & Observability.
  • Experience in working in large enterprises and complexities that come with it.


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