Customer Experience Design Specialist

4 days ago


Solna Municipality, Sweden Teleoffice Viewcom AB Full time

Company Overview


Teleoffice Viewcom AB is a leading provider of innovative contact center software solutions, revolutionizing customer interactions with the power of AI.


Founded in 2015, Teleoffice Viewcom AB has established itself as a pioneer in creating hypermodern platforms that transform customer experiences. As we continue to grow and challenge the status quo of customer interaction design, we're seeking a skilled UX Designer to join our team.



Job Description

We're looking for a talented UX Designer to collaborate with our cross-functional teams to craft exceptional customer journeys. Your expertise will be crucial in designing intuitive, seamless, and impactful customer experiences that align with our brand and user needs.



Key Responsibilities:



  • Collaborate with developers, product managers, and other stakeholders to ensure designs are implemented accurately and effectively.
  • Conduct user research, usability testing, and data analysis to inform and validate design decisions.
  • Create wireframes, prototypes, and high-fidelity designs using Figma that showcase your attention to detail and commitment to user-centered design.
  • Stay updated on the latest UX trends, AI integrations, and design best practices to continuously improve your skills and work.
  • Advocate for user-centered design principles to ensure that the end-user experience remains at the core of all decision-making.


Required Skills and Qualifications

To succeed in this role, you'll need:



  • Proficiency in Figma and other industry-standard UX design tools.
  • A solid portfolio showcasing a range of user-centered design work, including wireframes, prototypes, and user flows.
  • Experience conducting user research and applying insights to design decisions.
  • Strong understanding of usability principles, interaction design, and accessibility standards.
  • Ability to collaborate effectively with developers, product managers, and other stakeholders.
  • Familiarity with design systems and their creation or maintenance.
  • An innovative mindset, eager to explore and adopt new tools, especially AI-powered design enhancements.


Benefits

As a key member of our team, you'll have the opportunity to make a real impact in a fast-growing, innovation-driven company. You'll collaborate with a talented group of professionals, solve meaningful challenges, and shape the future of customer interactions through design.



  • Solna Municipality, Sweden Customer First AB Full time

    At Customer First AB, we're passionate about crafting exceptional customer journeys through innovation and collaboration.As a UX Designer, you'll play a critical role in shaping the future of customer interactions by applying your expertise in user-centered design.About the OpportunityIn this role, you'll have the chance to:Collaborate with cross-functional...

  • Design Strategist

    13 hours ago


    Solna Municipality, Sweden Customer First AB Full time

    Join us at Customer First AB and contribute to shaping the future of customer interactions.Our team focuses on crafting exceptional customer journeys, leveraging emerging technologies to optimize experiences and streamline engagement.About the TeamAs a UX Designer, you'll be part of a collaborative team that works closely with customers to shape a platform...

  • Experience Designer

    13 hours ago


    Solna Municipality, Sweden Customer First AB Full time

    We're looking for a skilled UX Designer to join our team at Customer First AB.As a pioneer in AI-powered contact center solutions, we're committed to pushing the boundaries of customer experience design.About the JobIn this role, you'll have the opportunity to make a real impact by designing intuitive, seamless, and impactful customer journeys.You'll work...


  • Solna Municipality, Sweden Customer First AB Full time

    At Customer First AB, we're revolutionizing customer interactions with the power of AI.Founded in 2015, our company has been creating a hypermodern platform using AI to transform customer experiences. Now in an exciting growth phase, we're challenging the status quo of customer interaction design.About the RoleWe're seeking a talented UX Designer to join our...

  • UX Designer

    17 hours ago


    Solna Municipality, Sweden Customer First AB Full time

    Join Customer First as a UX DesignerCustomer First is a leading AI company in contact center software, on a mission to revolutionize customer interactions with the power of AI. Founded in 2015, Customer First has been creating a hypermodern platform using AI to transform customer experiences. Now in an exciting growth phase, the company is challenging the...


  • Solna Municipality, Sweden ENGINEERINGUK Full time

    Looking for Your Dream Job?Join Our Ice Cream TeamScope: LocalReports to: Customer Experience ManagerLocation: Solna & Stockholm area, SwedenTerms & Conditions: Full time, family leave cover, estimation: until August 2026Role: Customer Experience SpecialistPreferred starting date: March/AprilIf you are in the Unilever Ice Cream business or consider choosing...


  • Solna Municipality, Sweden Teleoffice Viewcom AB Full time

    Transforming Customer InteractionsTeleoffice Viewcom AB is a cutting-edge technology company that's redefining the way businesses connect with customers. Our mission is to harness the power of AI to create seamless, personalized, and engaging customer experiences.About the RoleWe're seeking a skilled UX Designer to join our team and contribute to the...


  • Solna Municipality, Sweden DHL Germany Full time

    På DHL arbetar vi med att få våra kunders vardag att fungera. Som ett av de ledande företagen i världen inom logistik, ser vi till att våra kunder får leverans av varor och material. Utan transporter stannar samhället, vi har ett viktigt uppdrag - Förena människor, förbättra liv. Som medarbetare hos oss är du en viktig nyckelspelare.Vill du vara...


  • Solna Municipality, Sweden Swedium Global Services AB - Solna Full time

    Lead ASIC Design SpecialistWe are seeking an experienced Lead ASIC Design Specialist to join our team. In this role, you will lead a team of designers in developing complex digital circuits, working closely with the verification team to ensure high-quality designs.About the TeamWe are a dynamic team of experts in the field of digital circuit design. Our team...


  • Solna Municipality, Sweden TN Sweden Full time

    Join us at TN Sweden as an Agile Team Lead, and contribute to shaping our Customer Care and Support team's success. In this role, you will lead cross-functional teams in delivering high-quality customer care and support systems, leveraging Agile principles and best practices. Our team is passionate about innovation, collaboration, and employee growth, and we...

  • UX Designer

    4 days ago


    Solna Municipality, Sweden Teleoffice Viewcom AB Full time

    Join Customer First as a UX DesignerCustomer First is a leading ai company in contact center software, on a mission to revolutionize customer interactions with the power of AI. Founded in 2015, Customer First has been creating a hypermodern platform using AI to transform customer experiences. Now in an exciting growth phase, the company is challenging the...


  • Solna Municipality, Sweden Arla Foods AB Full time

    Customer Demand Planning Specialist, SolnaArla is looking for a dynamic, highly motivated Demand Planning Specialist who will play a critical role in ensuring operational and financial success for the organization.How you will make an impactYou will be one of Demand Planning team of 7 specialists in Sweden. You are responsible for developing the sales...


  • Solna Municipality, Sweden Arla Foods AB - Solna Full time

    Customer Demand Planning SpecialistArla Foods ABKommun: SolnaUtbildningKravEftergymnasial utbildning två år eller längre inom Företagsekonomi, handel och administrationCustomer Demand Planning Specialist, SolnaArla is looking for a dynamic, highly motivated Demand Planning Specialist who will play a critical role in ensuring operational and financial...


  • Solna Municipality, Sweden Semicon Service Nordic AB Full time

    Our client is passionate about addressing global challenges and fostering sustainable solutions. Guided by the core values of care, courage, curiosity, and collaboration, they prioritize diversity, inclusion, and equal opportunities, empowering individuals to make a meaningful impact.This is their journey. Why not make it yours?Role Summary: As a Customer...


  • Solna Municipality, Sweden Semicon Service Nordic AB Full time

    We are a client-driven company committed to fostering sustainable solutions and addressing global challenges.Our team is built on core values that prioritize diversity, inclusion, and equal opportunities, empowering individuals to make a meaningful impact.We invite talented professionals to join us on this journey.Job Role:The role of a Global Customer...


  • Solna Municipality, Sweden Semicon Service Nordic AB Full time

    Job Description:As a Technical Training Developer at Semicon Service Nordic AB, you will be responsible for designing and developing interactive learning experiences that engage users and drive results. You will work closely with our team to create intuitive, fun, and impactful training experiences that meet the needs of our clients.Key responsibilities...


  • Solna Municipality, Sweden Swedium Global Services AB Full time

    Join our team as a Senior Low-Level AOSP Android Developer and contribute to the development of innovative Android-based systems. At Swedium Global Services AB, we value expertise and collaboration.In this role, you will be responsible for designing and implementing solutions for large-scale phone and tablet projects. Your knowledge of full-stack AOSP...


  • Solna Municipality, Sweden Swedium Global Services AB Full time

    Swedium the growing is Global System Engineering and Solution Company, offers services like Engineering R & D Services, Embedded Systems, custom application development, Onsite Consultancy and Testing Services to clients across the globe for onsite and offshore business model. We provide industry solutions to our customer through our dedicated development...


  • Solna Municipality, Sweden Swedium Global Services Full time

    Swedium, the growing Global System Engineering and Solution Company, offers services like Engineering R & D Services, Embedded Systems, custom application development, Onsite Consultancy, and Testing Services to clients across the globe for onsite and offshore business models. We provide industry solutions to our customers through our dedicated development...


  • Solna Municipality, Sweden Swedium Global Services AB Full time

    Technical RequirementsThe ideal candidate will have a strong background in physical design, with previous experience in place and route, Synopsys' backend tools suites, and timing STA. Experience with Primetime is highly desirable.You will be responsible for the physical implementation of functional blocks, also known as hardmacros. This involves managing...