
Information Security Account Specialist
4 days ago
At Truesec GmbH, we are committed to creating a safe digital future. We are now looking for a talented Information Security Account Specialist to join our team and help us achieve this goal.
About the JobThis role involves working closely with our customers to provide them with expert advice and support in addressing their security needs. The successful candidate will be responsible for developing and presenting operational reports to our customers and participating in operational and strategic meetings as part of the customer team.
Your Key Responsibilities- Develop and present operational reports to our customers
- Be responsible for a group of clients as their primary point of contact for any technical issues regarding the service
- Provide general advice and interpretation of customer needs and Truesec's services
- Help customers on their cybersecurity journey utilizing the full range of services Truesec can offer
We are looking for someone with a strong technical background combined with excellent communication skills to effectively present and understand both customers and internal stakeholders.
The ideal candidate should have:
- Operational experience in cybersecurity monitoring or similar experience working with technical MSSP services
- Minimum 2 years working in a customer-facing role
- Ability to respond rapidly, multi-task, and communicate effectively both verbally and in writing with customers, team members, and engagement managers
- Hands-on experience in EDR, NDR, and/or SIEM
- Outstanding written and verbal communication skills
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