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Sustainability Development Specialist

1 week ago

Gothenburg, Västra Götaland, Sweden Volvo Business Services AB Full time
Job Description

The Customer Experience Director will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty. The role will involve working closely with cross-functional teams to identify opportunities for improving customer experience and developing plans to increase customer retention.

Key Responsibilities:

  • Developing and implementing customer experience strategies
  • Collaborating with stakeholders to identify opportunities for improving customer satisfaction
  • Developing and implementing plans to increase customer retention

To succeed in this role, you will need to possess:

  • Exceptional communication and problem-solving skills
  • A strong understanding of customer experience principles and practices
  • Experience in developing and implementing customer experience strategies
About Our Company

Volvo Business Services AB is a leading provider of sustainable transport, mobility, and infrastructure solutions. We are committed to driving prosperity and shaping the future landscape through innovative and collaborative approaches. If you are passionate about customer experience and sustainability, then we encourage you to apply.