Digital Area Manager

4 weeks ago

Malmo, Skåne, Sweden IKEA IT AB Full time
Who We Are

We set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability. Co-lead the retail area with the corresponding Retail Area Manager in Ingka to develop the business together and set the strategic direction, based on the IKEA Retail Direction. Through the team, lead and steer the development, implementation and operation of digital products within a retail area for IKEA that excite our customers/co-workers and support the overall growth of IKEA in a fast developing digital world. To lead, coach and develop the teams within the Retail area to have a common approach and direction.

In Growth and Marketing, we envision you as a leader who blends a deep understanding of digital and retail expertise with a visionary approach to help customers engage with IKEA, bringing impactful capabilities to life in a large, vibrant organization.

We're looking for someone who's both a Digital expert and a visionary leader passionate about using technology to enhance user experience and drive business growth with value outcomes. If this sounds like you, we would be delighted to have you join our team.

In Growth and Marketing, we have the objective to create customer demand, engagement and loyalty with the IKEA brand by amplifying the commercial offer.

What you need to have:

- Deep understanding of Digital and Product Development best practice
- Deep understanding of how to lead, develop, define, plan and execute a roadmap to meet business requirements together with relevant stakeholders
- Demonstrable experience of developing and delivering successful digital products, strategies and roadmaps
- Deep knowledge and practical understanding of assessing and optimising digital customer experience.
- Deep understanding of how to build and lead high performing teams
- Able to "live in the future" and ensure product strategy drives towards exceeding future customer needs
- Knowledge of the IKEA corporate identity, core values and vision of creating a better everyday life for the many
- Minimum of 10 years' experience in Product Management, Engineering, Digital or Product Strategy leadership role
- Demonstrable relevant knowledge of technology and/or software engineering within relevant area.
- Demonstrable experience in working in an Agile working set-up
- Demonstrable experience of building and leading high performing teams, working effectively within a matrix organization
- Strong documented leadership and people development skills
- Experience with leading in change
- Experience in retail
- Preferred: Experience in a management role with a similar team size and impact
- Preferred: Knowledge of IKEA Brand, culture, values and way of working
- Strong communication skills in English (spoken and written

We are looking for a leader with the following qualities:

- Building a best in class Digital Management capability, implementing and maintaining good practices and ways of working
- Demonstrates a combination of strong customer-focus and ability to turn that insight into tangible product solutions
- Excellent commercial awareness, and able to make decisions balancing new feature development and commercial returns
- Excellent interpersonal skills and capability to manage stakeholders
- Strong in managing change and transformations

Apply now

The role is based in Malmö, Sweden

At IKEA we are convinced that an equal everyday is a better everyday. We put equality, inclusion and humanism at the heart of everything we do, including recruitment. We are committed to creating a workplace as diverse as the world is, and as inclusive as the world should be. We actively work for IKEA to be a place where people of all genders, ethnicities, races, nationalities, abilities, and sexual orientations feel welcome and able to be themselves.

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