German-speaking customer relations agent to Signmax

23 hours ago

Göteborg, Sweden KFX HR-partner Skandinavien AB Full time

About the position

Do you have experience in building and maintaining strong customer relationships? Are you a service-oriented person who enjoys communicating with customers by phone, email, and social media? Then apply for the position of Customer Relations Agent at Signmax

About Signmax

Signmax is a global e-commerce company certified by Great Place to Work. An innovative sign manufacturer that has been digitizing the industry since 2008. The Signmax brand stands out not only for its commitment to its customers but also for its awareness of social and environmental responsibility. Collaboration and teamwork are central elements of their organizational culture, driving their mission to deliver an outstanding customer experience for both B2C and B2B clients while promoting sustainable growth.

Role description

The CX department is a multilingual team consisting of 20 agents with various skills, managing cases from both B2B and B2C customers. As a Customer Relations agent, your responsibility is to drive business growth and sales with a primarily focus on B2B customers. Your main focus will be on fostering loyalty and increasing customer satisfaction through personalized communication and engagement. This involves responding to inquiries, managing quotes, placing orders, resolve complaints and following up on previous purchases.

You will be part of the German-speaking team in the Customer Experience department, working towards the German market. The main responsibilities can be summarized as follows:

• Customer contact via phone and email
• Quote management
• Order processing and follow-up
• Work towards the team's KPI and OKR

Qualifications

We are looking for someone with experience within e-commerce, customer service, or sales, preferably in the German market. Fluent in the German language is a requirement. We are looking for someone with a business mindset who is motivated by financial goals. You will be working in an international team where the team language is English. Speaking Swedish is considered a plus.

Other

The position is a permanent employment, and you will be hired directly by Signmax. Working hours are scheduled on weekdays during office hours, with flexibility. Signmax offers fantastic benefits, including a daily breakfast buffet, an on-site gym with access to a personal trainer, one paid workout hour per week, and a game and activity room.
We will review applications on an ongoing basis, so submit your application today

  • Customer Service Agent to Lindex

    2 days ago

    Göteborg, Sweden AB Lindex Full time

    Is service your thing? Great! Do you have previous work experience within the service area and customer communication? We are now looking for a new member for our Customer Service Team at our head office, located in the heart of Gothenburg (in the Central Station)! Your role in our team. As Customer Service Agent, you are part of the team within Lindex...

  • Back Office Agent needed!

    1 week ago

    Göteborg, Sweden Perido AB Full time

    Do you hold a bachelor's degree in business administration or a related field and have excellent computer skills? Are you a proactive and organized person with a passion for creating smooth and efficient office operations? As a Back Office Agent, you’ll play a key role in supporting daily activities, managing financial tasks, organizing events, and driving...

  • Customer Success Manager

    3 days ago

    Göteborg, Sweden Precisely AB Full time

    Precisely is a SaaS company operating in the legal technology space, offering a simple solution to a complex issue – contracts. By creating a single solution for all contract-related matters, we strive towards a future with less administration and more time for business. Our Customer Success team plays a pivotal role in ensuring our users maximize the...

  • Logistic Coordinator

    1 week ago

    Göteborg, Sweden SAAB AB Full time

    Your role As a Logistics Coordinator, you will be responsible for managing and coordinating the movement of goods and material between our sites and to/from our customer. You will ensure compliance with all relevant regulations and work closely with various stakeholders to facilitate a smooth and efficient logistics operations. Your key activities may...

  • Norsk kundeservicejobber i Hellas

    6 days ago

    Göteborg, Sweden TN Sweden Full time

    Social network you want to login/join with: Client: Teleperformance Location: Gothenburg, Sweden Job Category: Other EU work permit required: Yes Job Reference: 9016b6a17754 Job Views: 47 Posted: 23.01.2025 Expiry Date: 09.03.2025 Job Description: If you are passionate about the web and new technologies, this is your chance to live and work...

  • Suomalaiset asiakaspalvelutyöt Kreikassa

    7 days ago

    Göteborg, Sweden TN Sweden Full time

    Social network you want to login/join with: Client: Teleperformance Location: Gothenburg, Sweden Job Category: Other EU work permit required: Yes Job Reference: e5bf80422a3b Job Views: 63 Posted: 23.01.2025 Expiry Date: 09.03.2025 Job Description: If you are passionate about the web and new technologies, this is your chance to live and work...

  • Norsk kundeservicejobber i Hellas

    7 days ago

    Göteborg, Sweden TN Norway Full time

    Social network you want to login/join with: Client: Teleperformance Location: Athens, Greece Job Category: Other Job Reference: b4c5d21aa12e Job Views: 17 Posted: 23.01.2025 Expiry Date: 09.03.2025 Job Description: If you are passionate about the web and new technologies, this is your chance to live and work in Athens, Greece and become a...

  • Area Service Manager

    21 minutes ago

    Göteborg, Sweden Volvo Business Services AB Full time

    "Founded in 1927, the Volvo Group is committed to driving prosperity and shaping the future landscape through sustainable transport, mobility, and infrastructure solutions. By offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity....

  • Legal Counsel

    3 days ago

    Göteborg, Sweden TRSS Full time

    We are currently seeking a Legal Counsel with a proven record of customer service and a practical, problem-solving approach to providing commercial legal services in a technology-enabled, data-driven corporate legal department. The successful candidate needs to be a hands-on commercial lawyer with exceptional communication skills, capable of providing sound...

  • Logistics Specialist III

    1 week ago

    Göteborg, Sweden Nouryon Functional Chemicals AB Full time

    At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. We are looking for team members who bring ideas forward, champion others and work together to do better. Does that...

  • Legal Counsel

    1 week ago

    Göteborg, Sweden Thomson Reuters Full time

    We are currently seeking a Legal Counsel with a proven record of customer service and a practical, problem-solving approach to providing commercial legal services in a technology-enabled, data-driven corporate legal department. The successful candidate needs to be a hands-on commercial lawyer with exceptional communication skills, capable of providing sound...

  • Technology Project Lead

    6 days ago

    Göteborg, Sweden Nouryon Functional Chemicals AB Full time

    At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. We are looking for team members who bring ideas forward, champion others and work together to do better. Does...

  • Senior Sales Director

    1 week ago

    Göteborg, Sweden SAAB AB Full time

    Passionate about making ideas a reality? Join our welcoming world of tech and let your ideas soar. Your role We are looking for an experienced Senior Sales Director to join our expanding Marketing & Sales team responsible for Airborne Early Warning & Control systems. As Senior Sales Director you will work in close cooperation with all relevant...

  • Surgeons for Abroad apply with family

    1 week ago

    Göteborg, Sweden Flight To Sucess Immigration LLP Full time

    CALL FOR MORE INFO 9643599936 LOCATION: GERMANY, SWEDEN Job Description for Surgeon Responsibilities: 1. Complete tests on patients as needed. 2. Run a diagnosis on patients and advise them of the findings. 3. Consult with patients to explain the best treatment options available. 4. Discuss surgery with patients and explain the risks and benefits. 5....

  • Senior Sales Director

    2 days ago

    Göteborg, Sweden Saab AB - Göteborg Full time

    Passionate about making ideas a reality? Join our welcoming world of tech and let your ideas soar. Your role We are looking for an experienced Senior Sales Director to join our expanding Marketing & Sales team responsible for Airborne Early Warning & Control systems. As Senior Sales Director, you will work in close cooperation with all relevant business...

  • Senior Sales Director

    3 days ago

    Göteborg, Sweden Saab AB Full time

    Passionate about making ideas a reality? Join our welcoming world of tech and let your ideas soar. Your role We are looking for an experienced Senior Sales Director to join our expanding Marketing & Sales team responsible for Airborne Early Warning & Control systems. As Senior Sales Director, you will work in close cooperation with all relevant business...

  • Senior Sales Director

    5 days ago

    Göteborg, Sweden SAAB Full time

    Passionate about making ideas a reality? Join our welcoming world of tech and let your ideas soar. Your role We are looking for an experienced Senior Sales Director to join our expanding Marketing & Sales team responsible for Airborne Early Warning & Control systems. As Senior Sales Director you will work in close cooperation with all relevant business...

  • Power Electronics Engineer

    3 days ago

    Göteborg, Sweden Fev Sverige AB Full time

    Power electronics engineer What we do - And why! FEV Sverige AB is a member of FEV Group and active on the Scandinavian market since 2006. With more than 7500 employees world-wide, we develop revolutionary and efficient drive systems as well as solutions for energy storage. In short, FEV can develop a complete vehicle from concept to production. FEV...

  • Dentist hiring for Europe No ielts

    1 week ago

    Göteborg, Sweden Flight To Sucess Immigration LLP Full time

    Job Description Call or Whatsapp: 9654186849 Job location: Germany Benefits: Flights tickets, Medical insurance, meals, and more Dentists are healthcare professionals who play a critical role in maintaining oral health and preventing dental diseases. Their expertise is essential not only for treating dental issues but also for educating patients on...

  • Software Developer

    6 days ago

    Göteborg, Sweden Global Academics Göteborg AB Full time

    Developers sought for Global Academics in SwedenGlobal Academics is working with the industry and Tech Companies in Gothenburg, Sweden. We are growing and therefore, we are looking for new colleagues and we hope you to be one of us.As a developer at Global Academics, you are part of a team with members in both Sweden and abroad. Together, we are responsible...