Community Manager

12 hours ago


Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gbc AB Full time
As our Community Manager, you will be responsible for growing, nurturing and engaging H&M's online community by fostering meaningful connections with our audiences across social & digital channels. Acting as the brand's voice in the overall social conversation and ensuring our tonality is consistent, relevant, engaging and aligned with the brand, while driving engagement and audience growth.

Your responsibilities also include, but are not limited to:

- Community Engagement: Build, nurture, and engage the brand's online community through authentic and meaningful interactions. Manage day-to-day conversations across social media platforms and other digital channels, ensuring timely and consistent responses to audience queries and comments.
- Social Listening & Actions: Actively monitor the wider social conversation to identify opportunities for the brand to engage or respond, such as trending topics, mentions by influential accounts, or relevant cultural moments. Constantly suggesting relevant opportunities, the brand should take action on.
- Content & Communication: Ensure all communication aligns with the brand identity, voice, and guidelines while adhering to compliance standards across markets. Act as the voice of the community within the organization, providing feedback and insights to relevant teams.
- Insights & Optimization: Leverage sentiment analysis tools to monitor community engagement and refine interaction strategies. Stay updated on social trends, platform updates, and audience behaviors to adapt engagement strategies and maintain relevance.
- Collaboration & Coordination: Work closely with creative, customer service, and other cross-functional teams to ensure consistent messaging and a seamless customer experience. Coordinate with internal teams to address community concerns, escalating issues as needed for resolution.
- Innovation & Growth: Contribute to the brand's step-change in social-first marketing by fostering a growth-oriented, innovative mindset within the team. Identify opportunities to strengthen community relationships and drive loyalty through creative and impactful initiatives.

Qualifications

We see that you have:

- 3+ years experience managing online/social communities preferably within a global brand context
- Creative ability to set the right tonality that presents the brand in an engaging and relevant way
- Ability to manage multi-platform engagement, ensuring consistent brand voice across
- Strong attention to detail and ability to manage multiple tasks simultaneously and efficiently
- Strong communicator and collaborator working closely with various teams to ensure community management is in line with corporate guidelines, customer service, etc.
- Ability to use sentiment analysis tools and AI-driven insights for monitoring community engagement
- Growth-oriented and adaptable, staying updated with trends to support a social-first approach.

Performance metrics

- Growth in community size, engagement rates, and audience sentiment
- Identification and action on relevant social conversations and opportunities
- Consistency in brand voice and responsiveness across platforms
- Effective collaboration with cross-functional teams
- Contribution to the evolution of the brand's social-first marketing approach.

Additional information

This is a full-time permanent position and is based on-site in our Head Offices in Stockholm.

If you feel that your experience, skills and ambitions are right for this role, please send your CV in English (no cover letter). Due to GDPR we only accept applications through our career page.

  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a highly skilled professional to join our team as a Corporate Communications Manager. As a key member of our communications team, you will be responsible for developing and managing corporate communications programs.Key responsibilities include developing public relations concepts, overseeing agency partners, managing media inquiries, and...


  • Stockholm, Stockholm, Sweden Citibank Europe Plc, Sverige Filial Full time

    Internal Communications:1. Developing and executing internal engagement plans and initiatives.2. Delivering regular communications to all employees.3. Planning and managing internal communications channels and content calendars.4. Liaising with colleagues to ensure that internal channels are accurate.5. Planning and managing employee engagement events.6....

  • Community Manager

    11 hours ago


    Stockholm, Stockholm, Sweden Red Bull Gruppe Full time

    Join our Community Manager as we build a vibrant and engaged community around Red Bull Gruppe! As a key member of our social media squad, you'll be responsible for managing our online presence and creating engaging content that resonates with our audience.Your mission will be to develop and implement a comprehensive community management strategy that drives...

  • Communication Manager

    11 hours ago


    Stockholm, Stockholm, Sweden Scania Nederland B.V. Full time

    As a Communications Specialist at Scania Nederland B.V., you will have the opportunity to work on a wide range of communication projects, from developing and implementing effective communication strategies to creating high-impact visual content. You will be part of a dynamic and international team that values collaboration, creativity, and innovation.Key...

  • Project Manager

    12 hours ago


    Stockholm, Stockholm, Sweden Bravura Sverige AB Full time

    As a Project Manager - Communications at Bravura Sverige AB, you will be responsible for leading and managing internal communication projects and change management initiatives, as well as handling administrative and coordinating tasks.About the RoleThis is a full-time consulting role lasting for 6 months, where you will be employed by Bravura and work as a...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionThe Corporate Communications Manager will play a key role in developing and implementing effective communications strategies to support our business objectives.This includes managing media relations, overseeing agency partners, and creating integrated, multi-channel communications plans.The Manager will also be responsible for preparing...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionThe role of Senior Communications Manager will leverage our communication strategies and brand voice to develop and manage programs with internal and external stakeholders.This position aims to ensure consistent and impactful messaging that enhances our reputation and supports business objectives.The Manager will support the Head of Corporate...


  • Stockholm, Stockholm, Sweden Bravura Sverige AB Full time

    We are seeking a seasoned Change Management Consultant for a 6-month engagement based at our client's office in Stockholm. The role entails supporting internal communication projects, change management, and handling administrative and coordinating tasks for the Brand, PR, and Communications functions.This is a full-time consulting assignment lasting for...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Job DescriptionWe are seeking a Senior Communications Manager to join our team in Stockholm. As a key member of our Global Communications team, you will be responsible for managing our corporate communications strategy and implementing tactical plans.ResponsibilitiesManage and implement press gatherings and numerous other company events.Monitor media, social...


  • Stockholm, Stockholm, Sweden European Investment Bank (EIB) Full time

    Our Expectations:We are looking for a seasoned professional to lead our Communication Department as Head of Communication. The successful candidate will have a proven track record in people management, budget planning, and managing multicultural environments or international organizations. They will also have deep knowledge of the political, economic, and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Welcome to Sambla Group, a leading fintech company dedicated to making loans better for all.We are seeking a talented Strategic Communication Manager to join our team and contribute to our success.About the Role:This is a unique opportunity to develop and execute PR strategies, foster media relationships, and ensure our corporate narrative aligns with...


  • Stockholm, Stockholm, Sweden Sambla Sverige Full time

    We're seeking an experienced Strategic Communication Manager to lead our public relations efforts and shape how we work with press relationships. In this role, you'll have the chance to make a significant impact by developing and executing PR strategies, fostering media relationships, and ensuring our corporate narrative aligns with business priorities.About...


  • Stockholm, Stockholm, Sweden Icaniwill Ab Full time

    We are Icaniwill Ab, a pioneering online sports fashion company dedicated to delivering high-quality products and exceptional customer experiences. Our mission is to inspire active lifestyles through innovative designs and sustainable practices.As a Brand Community Manager, you'll play a critical role in fostering meaningful connections between our brand and...


  • Stockholm, Stockholm, Sweden Red Bull Gruppe Full time

    Do you have a passion for building online communities and driving engagement? We're seeking an Online Community Manager to join our team at Red Bull Gruppe.In this role, you'll be responsible for developing and implementing strategies that foster a loyal online community and drive business outcomes.As our ideal candidate, you'll have a proven track record of...


  • Stockholm, Stockholm, Sweden Novare Search & Selections Full time

    Key Responsibilities1. Communicating Niam's Story and PerformanceEffectively convey Niam's story, performance, and financial data to different stakeholders to build understanding and engagement.2. Building Credibility and Trust Showcase Niam's vision and strengths across several strategies on a multimanager platform to build credibility and trust among...


  • Stockholm, Stockholm, Sweden Coffee Stain Studios AB Full time

    About the RoleWe are seeking an experienced Community Manager to join our team and help us build a strong online presence for Satisfactory. This full-time position will be responsible for managing and growing our online community around the game.The ideal candidate will have a passion for gaming and community building, with excellent communication and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    As Saab's Investor Relations Manager, you will be instrumental in enhancing our level of service and engagement towards investors, shareholders, and the financial community. Your key responsibilities will include managing daily IR tasks, producing external and internal briefs, and coordinating events like earnings seasons and investor roadshows.Strong...


  • Stockholm, Stockholm, Sweden ASSA ABLOY AB - Stockholm Full time

    We are a global leader in access solutions, with over 52,000 colleagues in more than 70 countries. We help billions of people experience a more open world through our innovations. Our brand values include being customer-focused, collaborative, innovative, and transparent. We believe in empowering our employees to grow their careers locally, regionally, or...


  • Stockholm, Stockholm, Sweden Lovable Labs Sweden AB Full time

    At Lovable Labs Sweden AB, we are seeking a seasoned AI Engineering Community Manager to spearhead our efforts in building a vibrant community of AI enthusiasts in Europe.About the RoleWe are looking for a charismatic individual who can ignite passion and excitement among technical communities. As a Tech Community Builder Lead, you will be responsible for...

  • Communication Manager

    12 hours ago


    Stockholm, Stockholm, Sweden DNV Full time

    Career Advancement OpportunitiesWe are seeking a skilled Marketing & Communications Coordinator to join our dynamic team in Sweden.This exciting role offers a unique opportunity to develop and execute communication strategies that drive business growth and lead generation.In this position, you will be responsible for collaborating with cross-functional teams...