Sales Operations Specialist

1 week ago

Uppsala, Uppsala, Sweden Optinova Nordic AB Full time
We are Optinova

Optinova was founded in 1971 and is a world-leading extrusion partner for advanced tubing solutions for medical and industrial use. We have sales offices around the world and four extrusion facilities in Finland, Thailand, and the USA. The Optinova Group consists of over 750 employees globally. Our purpose is clear: to improve the quality of people's everyday lives.

Optinova is in an expansive phase and is seeing an increase in customer projects. Within our Sales Operations & Marketing team we are now looking for a Sales Operations Specialist who will play a key global role in enhancing sales processes by streamlining CRM, e-commerce, and marketing automation systems to drive efficiency, align sales and marketing efforts, and support business growth. This role is based at our office in Uppsala.

As a Sales Operations Specialist you will drive change and optimize our sales and marketing systems. You will also work with cross-functional projects, provide training, and ensure smooth implementation and utilization of new and current systems. Additionally, this role will analyze sales performance metrics and drive continuous improvement initiatives within not only systems but also processes to achieve sales targets.

Key Responsibilities:

- Act as Business Process owner for sales and marketing systems, defining user stories, business priorities, and process flows.
- Lead cross-functional projects and strategic initiatives, managing and optimizing sales processes, including CRM, e-commerce, and marketing automation.
- Develop and facilitate sales playbook training and drive sales training programs with support from subject matter experts.
- Oversee the implementation, onboarding, and training of the new CRM system, ensuring smooth adoption and system utilization.
- Provide project management support for commercial projects, including process improvements and change management.
- Act as a key contact for RFQ and Opportunity sales processes, providing guidance and ensuring compliance with established procedures.
- Conduct analysis and reporting on sales performance metrics, driving continuous improvement initiatives to achieve sales targets.

Requirements:

- Bachelor's degree in a relevant field: science, business, commerce or equivalent.
- Extensive CRM experience.
- Experience with e-Commerce, marketing automation and other digital platforms.
- Experience working within a cross functional team environment preferably within a global organization.
- Proficient in English. Reading, writing, listening and speaking. (Other languages are a plus).
- Great communication skills.
- Great interpersonal and collaboration skills.
- Exceptional problem-solving skills.

Meritable:

- Project management or managerial experience.
- Certifications in CRM systems (e.g., Salesforce, HubSpot) are a plus.

Application:

The work starts according to agreement and the employment is full time, permanent. The last application date is 28th of April. We work with continuous recruitment, so the position may be filled, and the advertisement may be taken down before the last application date. Apply sooner rather than later If you have questions regarding the position, please contact Hiring Manager Michael Levitt at michael.levitt@optinova.com.

If you want to know more about what it's like to work with us at Optinova or anything else related to the employment, contact Talent Acquisition Specialist Emily Knight at +3584573570082. Please note – we do not accept applications via email, you apply by clicking on "Apply" where you fill in your application.

We look forward to reading your application

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