Summer Homestay Coordinator

At EF London we are looking for an enthusiastic, organised person for a customer-facing position liaising with our students and homestay families.

The role is 6 days a week, fixed term (May to August), weekly paid.

As Accommodation Coordinator you are responsible for all accommodation arrangements for our language students from all over the world. You will be working with the school management team to shape and deliver an exceptional customer experience.

Qualifications and competencies:

• Fluent spoken and written English skills
• Highly motivated, energetic, positive
• Awareness and appreciation of cultural differences
• Proactive and creative approach to problem solving and conflict resolutions
• Strong organizational and communication skills
• Exceptional organization skills, with a strong attention to detail and ability to multitask
• Friendly and approachable manner, not afraid to speak to strangers in person or on the phone and build a quick rapport
• Able to remain calm under pressure and to diffuse potentially difficult situations

• Daily booking confirmation and accommodation allocation.
• Meeting the departmental KPIs set by management
• Ensuring Host Family quality goes above and beyond EF standards
• Maintaining the Arrival/departure list and confirming students’ arrival times with host families
• Counsels and supports students dealing with culture shock and liaises between students and host families
• Handling student enquiries relating to accommodation allocations, welfare, health & safety
• Liaising with EF offices worldwide regarding issues & enquiries relating to accommodation
• Ensuring the compliance with EF policy and accreditation requirements
• Working as part of the wider school team to ensure overall student satisfaction
• Sharing emergency on call duties with other school staff
• Promoting student safeguarding and reporting any welfare concerns to the welfare department.

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.

Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at

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