Project Manager for AI-Powered Support Chatbot

4 weeks ago

Uppsala, Sweden Vidhance AB Full time
Project Manager for AI-Powered Support Chatbot

Project Insight:

Vidhance, a global leader in video enhancement software, embarks on an ambitious initiative to revolutionize our internal support system. We're developing an LLM (Large Language Model)-based chatbot that will harness an extensive array of data—source code, documentation, chat logs, and more—to provide timely and nuanced guidance to our customer support engineers. This project is designed to significantly enhance the support workflow's efficiency and effectiveness.

Role Outline:

We're seeking a Student Project Manager who is passionate about artificial intelligence and machine learning. This role is a perfect blend of academic application and practical experience, offering part-time engagement during the academic year and full-time during the summer. It's an exceptional opportunity for those looking to make a significant impact in the AI domain within the tech industry.

Key Responsibilities:

  • Lead the project from concept to deployment, ensuring all milestones are met with precision.

  • Collaborate with our engineering teams to integrate comprehensive, application-specific knowledge into the chatbot.

  • Oversee the ethical collection and analysis of training data, maintaining the highest standards of privacy and security.

  • Oversee thorough testing to ensure the chatbot provides accurate and contextually relevant guidance to support engineers.

  • Manage the chatbot's integration into existing support workflows, prioritizing a seamless user experience for the support engineers.

  • Continuously refine the chatbot's functionality based on feedback, aiming for ongoing enhancement and effectiveness.

Who We’re Looking For:

  • Students currently pursuing a degree in Computer Science, AI, Machine Learning, or related fields, with a keen interest in Large Language Models.

  • Demonstrated project management skills, preferably with experience in tech or AI-centric projects.

  • Strong problem-solving capabilities, innovative thinking, and a collaborative mindset.

  • Excellent communication skills to effectively coordinate between technical teams and ensure the chatbot meets the support team's needs.

What Vidhance Offers:

  • A pivotal role in a pioneering project with the potential to transform Vidhance’s approach to internal support using state-of-the-art AI technology.

  • Practical experience in AI and machine learning applications, within a globally recognized leader in video enhancement software.

  • Flexible work arrangements to accommodate your academic schedule, with both part-time and full-time opportunities.

  • Competitive compensation in a dynamic and supportive workplace.

Application Process:

Eager to apply your AI and machine learning expertise to real-world challenges? We invite you to submit your application, including a CV and a personal letter highlighting why you’re the ideal candidate for this role. Focus on your passion for AI, relevant projects or coursework, and how you envision contributing to Vidhance’s innovative project.

Please send your application to: emil.westergren@vidhance.com

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