On Site Support in a cutting edge tech company

3 weeks ago


Göteborg, Sweden Zenseact Sweden Full time

Are you an ace in giving IT support onsite? Want to work with making autonomous cars a reality and help save millions of lives? Wanna join a team of socially skilled people who always come to work to have fun? Want a broad role where you’re not confined to just one type of issues to solve? Then read on and apply today 

Your Role

You’ll be joining a quite unique IT support team. We don’t work with ticketing systems, and we don’t specialize on specific tasks. Here you get a broad role, in a super flexible team where very much focus is on end users / customers. Our response time is low and we act fast, supporting users with technical problems, hardware asset management. Conference/meeting room maintenance, providing onsite support, first line as well as ordering of new hardware. We’re a highly appreciated function and a team of social, joyful individuals who like to excel in giving support in a positive, cheerful way. 

Example of your day-to-day tasks can be:

  • End - user Support
  • IT Hardware Management (end-user equipment)
  • Configuration of Clients (such as phones, laptops, Virtual Machines)
  • Handling clients running Mac OS, Windows or Ubuntu
  • Mobile Phone Services Management (such as SIM cards ordering)
  • Incident Management 
  • Continuous improvements of our support processes, including documentation, automation and ad-hoc support procedures
  • Handle remote support
  • Printer and print service support

Experience

Zenseact has a multiplatform environment, Windows/Mac OS/Ubuntu, so it is necessary to have experience in supporting at least 2 out of 3. To be successful in this role you should also have practical experience of Microsoft Office applications, knowledge of how O365 works, laptop/desktop and general hardware technical knowledge. Additionally, you should have experience of local area network setups and maintenance (switches, routers, and wireless access points). It is a must to be able to communicate (both written and verbal) and give support in English. We also believe that you are a customer oriented and outgoing person with great social skills with the ability to manage customer expectations, for example, following up and tracking issues/requests.We have technically skilled employees which at times can be challenging. 

In addition, we believe you meet the following requirements: 

  • IT related education or experience from similar work
  • Minimum 2 years of experience from similar role
  • Enjoy working in an international organization with people from different cultures

 

How do we work?

Flexible-remote way of working : Zenseact has a flexible and modern approach, thus is happy to offer to its employees the possibility for a combination of work at the office and from home. This doesn't include fully remote work from outside Sweden/China.

More about Zenseact

Zenseact’s purpose is to make safe and intelligent mobility real, for everyone, everywhere. We develop the complete software stack for ADAS and AD, from sensing to actuation. Our focus is to build a single cutting-edge software platform in order to serve various levels of autonomy and offer unequaled scalability at the same time. We operate out of Gothenburg, Sweden and Shanghai, China. Zenseact’s first self-driving deployment will be launched on the next-generation vehicle platform from Volvo Cars.

 

Self-driving cars, when real, is estimated to reduce fatal car accidents with more than 85%, saving more than 50,000 persons from dying in car accidents caused by human errors each year. We feel that is a goal worth pursuing.

 

But technology, software, tools and datasets would not mean much without the best people behind the wheel to drive them. At Zenseact, some five hundred of the best engineering minds globally, stationed across two continents, are collaborating with the same passion: to bring autonomous driving to the streets for real and create a safer journey for everyone. This is part of our culture and how we work, develop and grow together.

Zenseact works proactively to create a culture of diversity and inclusion, where individual differences are appreciated and respected. To drive innovation we see diversity as an asset, which means we value  and respect differences in gender, race, ethnicity, religion or other belief, disability, sexual orientation or age etc.

 

Interviews are held on a continuous basis, so we highly recommend that you submit your application at your earliest convenience.

 



  • Göteborg, Sweden Berge Group Full time

    ABOUT ENGAGE STUDIOS We design, innovate and build digital / physical products for the world's largest - and Sweden's smallest company. Our guiding principle is to make a difference - for the better. Ideas are good and execution is the success factor. We are people and teams who are not afraid to question, roll up our sleeves and laugh all the way...

  • SRE Tech Lead

    3 weeks ago


    Göteborg, Sweden ECARX group Full time

    ECARX (Nasdaq: ECX) is a global mobility-tech company partnering with OEMs to reshape the automotive landscape as the industry transitions to an all-electric future. As OEMs develop new vehicle platforms from the ground up, ECARX is developing a full-stack solution – central computer, System-on-a-Chip (SoCs) and software to help continuously improve the...


  • Göteborg, Sweden Mission Consultancy Assistance Sweden AB Full time

    Are you interested in working in a high-tech environment at multiple OEMs, while still maintaining a good work/life-balance? Keep on reading! Welcome to Europe’s most thriving automotive high-tech cluster In Gothenburg there are not less than 4 automotive OEMs, and together with the tier one suppliers we are positioned in the center of Europe’s...


  • Göteborg, Sweden Together Tech Full time

    Join us and push the boundaries of visualization! In the role as Technical Visualization Artist, will you be responsible for developing and implementing methods, processes, and workflows for the Visualization group. You will collaborate closely with your colleagues within different competences to create a visual sign-off visualization model. You will also...


  • Göteborg, Sweden Together Tech AB Full time

    Join us and push the boundaries of visualization! In the role as Technical Visualization Artist, will you be responsible for developing and implementing methods, processes, and workflows for the Visualization group. You will collaborate closely with your colleagues within different competences to create a visual sign-off visualization model. You will also...

  • Rust Developer

    3 weeks ago


    Göteborg, Sweden Tech Invest North Full time

    We are Grepit a leading technology company, that focuses on software- and hardware solutions and cutting-edge projects that push the boundaries of technology. At Grepit AB, innovation meets reality and technology opens doors to endless possibilities. We are currently looking for a skilled Rust Developer to join our dynamic team. As a Rust Developer at...

  • Engineering Manager

    3 weeks ago


    Göteborg, Sweden Zenseact Full time

    Engineering Roles · Gothenburg, Sweden · Hybrid Can you coach cross functional teams to be high performing, inspire people to develop future innovation? Want to join a cutting-edge tech company, in a warm inclusive culture where it's safe to fail? Are you an experienced leader with the capability to coach cross functional teams to become high...


  • Göteborg, Sweden Etraveli Group Full time

    About Etraveli Group Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate &...


  • Göteborg, Sweden Berge Group Full time

    ABOUT ENGAGE STUDIOS We design, innovate and build digital / physical products for the world's largest - and Sweden's smallest company. Our guiding principle is to make a difference - for the better. Ideas are good and execution is the success factor. We are people and teams who are not afraid to question, roll up our sleeves and laugh all the way...


  • Göteborg, Sweden Ascom Holding AG Full time

    We Are looking for … A Junior Regulatory Affairs Engineer with a strong desire to learn and with a hands-on, proactive approach. This person will play an important role in supporting our compliance activities working closely with both internal and external actors. A future star who will be organizing, documenting, and supporting all aspects of product...


  • Göteborg, Sweden Zenseact Full time

    Are you curious about software development in the automotive industry? How about bringing light to the road and make us go towards zero, faster - meaning zero accidents in traffic? You’ll work in a cutting-edge tech company, in a warm inclusive culture, with highly skilled people where you’ll help save millions of lives in the process. Apply today -...


  • Göteborg, Sweden Zenseact Full time

    Are you curious about software development in the automotive industry? How about bringing light to the road and make us go towards zero, faster - meaning zero accidents in traffic? You’ll work in a cutting-edge tech company, in a warm inclusive culture, with highly skilled people where you’ll help save millions of lives in the process. Apply today -...


  • Göteborg, Sweden Sebratec Full time

    Sebratec is a Software and Engineering company specializing in services for the tech industry. Our mission is to transform companies through software and embedded systems solutions, supporting customers with consultancy in the development of their products, as well as training for teams and individuals interested in technology. As part of our continued...


  • Göteborg, Sweden Ascom Full time

    We are looking for… An ICT Senior Service Desk Engineer with an appetite to learn and with a willingness to delve into details when problem solving. A skilled professional who enjoys working on a variety of systems and with people at all levels of the organization. As an ICT Senior Service Desk Engineer you will be joining ICT Operations and Support in...


  • Göteborg, Sweden Ascom Holding AG Full time

    We are looking for… An ICT Senior Service Desk Engineer with an appetite to learn and with a willingness to delve into details when problem solving. A skilled professional who enjoys working on a variety of systems and with people at all levels of the organization. As an ICT Senior Service Desk Engineer you will be joining ICT Operations and Support in...


  • Göteborg, Sweden Berge Group Full time

    ABOUT ENGAGE STUDIOS We design, innovate and build digital / physical products for the world's largest - and Sweden's smallest company. Our guiding principle is to make a difference - for the better. Ideas are good and execution is the success factor. We are people and teams who are not afraid to question, roll up our sleeves and laugh all the way...

  • Tech Recruiter

    3 weeks ago


    Göteborg, Sweden JobMetz Full time

    Tech Recruiter Description For our client we are looking for a Senior Tech/IT Recruiter. What you´ll do The mission for the recruitment team is to enable the future success and growth of our client by proactively identifying, matching and selecting the most qualified candidates They strive to deliver an excellent candidate experience that will lead them...


  • Göteborg, Sweden Oddwork Full time

    Are you ready to make a difference in the journey towards net zero emissions? We are seeking a dynamic and visionary leader to join our team as the Director of Product!  About the role: As the head of our Product division, you will play a pivotal role in shaping the direction of our digital energy products, driving innovation, leading a talented team,...

  • Backend Developer

    2 weeks ago


    Göteborg, Sweden Solidicon Full time

    Join Solidicon as a Backend Developer and fuel our mission to create exhilarating games that captivate audiences worldwide. In this role, you will leverage Golang to architect and build the backend of a cutting-edge platform from the ground up. It is a unique possibility to be part of building something from scratch. We value creative problem solvers who...


  • Göteborg, Sweden Zenseact Sweden Full time

      Do you enjoy working with a complex tech stack and taking on challenges on different levels? Wanna join a cutting edge tech company in autonomous drive, take part and shape the future – with the ultimate goal to help save millions of lives? We’re looking for a driven and fun loving software engineer that wants to work with a bunch of really nice,...