Supervisor

2 weeks ago

Stockholm, Sweden Sweden Rent A Car AB Full time

Avis & Budget Car Rental is looking for a Service-minded Supervisor for our Globen Rental Office

The job is suitable for those who are motivated by creating results through others. You are goal-oriented, stimulate collaboration, support and build community among employees. You enjoy working with people and thrive in a fast-paced environment. Shift work occurs. Industry experience from car rental, service or trade operations is an advantage.

Main responsibilities/tasks at the station:

• Responsible for the day-to-day operation of the station (rental agreement, customer care, check-out and check-in of cars in our systems, preparation of cars for rental to our customers)

• Plan for the right staffing and shift schedule at the station

• Responsible for motivating, engaging and facilitating employees to create good customer experiences and good sales results at the station

• Facilitates a good working environment at the station

• Responsible for station staff reporting and following up on complaints

• Ensure station staff are trained to provide good customer care

• Ensure station staff complete daily and weekly checklists and reports

•Environmental liability

Qualities & Qualifications:

• Ability to lead, motivate and create trust

• Communicate in a good and appropriate way

• Committed and solution-oriented

• Dealing with stressful situations

• Responsible and reliable

• Encourages collaboration

• Systematic, accurate and efficient

• Independent and social

• Service-minded and focused on understanding employee needs

• Must be fluent in Swedish or English both orally and in writing, as the position involves a lot of contact with our customers

• You must be comfortable speaking English. Other language skills are meritorious.

• A category B driver's license is a requirement

We can offer:

• Varied and challenging tasks

• Good working environment

• Fixed monthly salary with the possibility of a bonus

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