Operations Lead

2 weeks ago

Stockholm, Stockholm, Sweden Redeploy AB Full time

About Redeploy Run

At Redeploy Run, we specialize in platform engineering and operations, helping our customers simplify their infrastructure and speed up application delivery. Our mission is to make cloud adoption faster and easier.

Our 'Ready-to-Run' platform products, including Technology Platforms and Industry Cloud Platforms, let IT departments and developers manage infrastructure and governance with ease. Leveraging Infrastructure as Code, container-based services, CI/CD, and Kubernetes, and collaborating with cloud providers like Azure and AWS, we tackle complex problems, enhance our tools, and provide guidance to help mid-sized and enterprise customers get the most of their cloud platforms.

As a rapidly growing public cloud company, we understand that our success depends on the talents we choose to surround ourselves with. Now we are looking for a Operations Lead to lead our Operations team to deliver exceptional services and customer success. Maybe it's you?

What it means to be a Operations Lead at Redeploy Run

As a Operations Lead, you will take lead and ensure the success of our Cloud Operations team and Managed Service offering. This is an important role that combines leadership, customer relationship management, and technical oversight to drive outstanding outcomes for our customers.
Job responsibilities and tasks will include:

  1. Oversee the delivery of our operations services on Azure, AWS and Kubernetes platforms, ensuring alignment with agreed SLAs and customer expectations.
  2. People Management responsibility of a team of skilled engineers, providing mentorship, conducting performance reviews, and fostering a collaborative environment.
  3. Act as the primary contact to build and maintain strong relationships with customers, manage escalations, and ensure their needs are met with excellence.
  4. Drive continuous improvement and implement strategies to optimize processes, enhance service quality, and achieve operational efficiency.
  5. Collaborate with customers who often work in agile environments, ensuring smooth integration and delivery in iterative processes.
  6. Maintain Operational Standards which includes monitoring performance metrics, managing resources, and ensuring adherence to best practices in cloud management, security, and governance.
  7. Support the sales process targeting both new and existing customers.

Who are you?
We're looking for someone who thrives in a leadership role, with a strong sense of responsibility and a genuine passion for delivering exceptional results. You should be proactive, solution-oriented, and skilled at building trust—both within your team and with customers. Collaboration is key, so we value a team player who can inspire others and adapt to different working styles. Your ability to stay calm under pressure and handle challenges with a positive attitude will make you a great fit for this role.

What experiences do you bring?

  1. IT Operations experience, preferably with managing operations on Azure and/or AWS including infrastructure management, incident response and optimizing cloud environments.
  2. Experience in managing and developing teams, including performance reviews and mentorship.
  3. Experienced in working directly and with multiple customers, handling escalations, and ensuring satisfaction through clear communication and delivery.
  4. Knowledge of ITIL principles and experience managing delivery processes in a structured environment.
  5. Comfortable managing multiple priorities and navigating the complexities of services and customer requirements and expectations.
  6. Familiarity with agile principles and practices, with the ability to adapt to and collaborate effectively in agile environments.
  7. Great communication skills, both verbal and written in Swedish and English.

Even if you don't perfectly match the role, we still encourage you to apply. We believe in diversity and inclusion and welcome all applicants with relevant experience and skills.

What we offer

Being a member of Redeploy means you have the drive and desire to be the best and work smarter than the rest. We enjoy creative freedom with our projects, benefit from great work/life balance, and thrive in a company culture that is both collaborative and supportive. Everything we do at Redeploy is centered around the simple yet effective idea that we all chip in to ensure our success.

Location
This role is for our office located in central Stockholm at Torsgatan 4. Because of the nature of this role, we see that you spend most of your working days at the office but do encourage a mix of in-person and remote work to foster innovation and support work-life balance (and like to have fun together).

How to apply
We hope that we have sparked your interest and that you are curious to know more about the role and us at Redeploy.

We will consider applications on an ongoing basis so submit your application as soon as you can by hitting the apply button. To be compliant with GDPR, we only accept applications through our careers channel. Please submit your application using the form on our career website, or any website displaying a position with us.

For any specific questions about the position, reach out to Talent Acquisition Manager Francisca Andersson.

We look forward to hearing from you

#J-18808-Ljbffr

  • Financial Operations Lead

    1 week ago

    Stockholm, Stockholm, Sweden NOBA Bank Group Full time

    We are looking for a highly skilled Financial Operations Lead to join our team at NOBA Bank Group. In this role, you will be responsible for managing financial operations and ensuring timely and accurate financial reporting.As a Financial Operations Lead, you will have the opportunity to drive efficiency through automation, streamline financial processes,...

  • Consulting Operations Lead

    1 week ago

    Stockholm, Stockholm, Sweden Talogy Full time

    About the RoleThe Consulting Operations Lead plays a critical role in our organization, overseeing the operational delivery of consulting services to clients. This position requires strong leadership and project management skills, with the ability to analyze data and identify areas for improvement.Key Responsibilities:Lead the regional Consulting Support...

  • IT Operations Lead

    3 weeks ago

    Stockholm, Stockholm, Sweden Wayfinder Full time

    Operations · StockholmIT Operations LeadWe are fast-moving, highly ambitious, love shipping, and deeply care for our users. At Legora, you won't only experience the future, but you'll get to dictate it. We usually respond within two weeks About us:Legora is working to empower lawyers and automate legal work. Our approach is to enable the lawyer of the...

  • Global IT Operations Lead

    3 days ago

    Stockholm, Stockholm, Sweden Sinch Sweden AB Full time

    Sinch Overview">We are pioneering the way the world communicates, providing Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Our AI-infused Super Network, APIs, and applications ensure reliable and secure connections with customers at every step of their journey.">As the Head of IT Service...

  • Lead Cloud Operations Engineer

    1 week ago

    Stockholm, Stockholm, Sweden Svea Solar Sweden - Stockholm Full time

    At Svea Solar Sweden, we are seeking an experienced Lead Cloud Operations Engineer to lead our cloud operations team in Stockholm. As our lead engineer, you will be responsible for setting up and managing our AWS platform, ensuring optimal performance and reliability of our Kubernetes clusters.The role includes:Leading cloud operations teamDesigning and...

  • Operational Excellence Lead

    7 days ago

    Stockholm, Stockholm, Sweden Precis Digital Full time

    RequirementsExecutive-Level Operational Strategy: Mastery in defining and leading operational frameworks that scale across teams and business units.Financial & Margin Optimization: Advanced expertise in managing budgets, tracking profitability, and driving cost efficiencies in collaboration with Finance and Group Operations.Multi-Team Leadership & People...

  • Security Operations Lead

    2 weeks ago

    Stockholm, Stockholm, Sweden Developers Shore Full time

    About UsDevelopers Shore is a pioneering SaaS company, with over 20 years of experience in providing innovative security solutions to clients worldwide. Our commitment to cybersecurity has led us to invest heavily in building our own intellectual property and taking on the role of a Managed Security Service Provider (MSSP). We offer a range of services,...

  • Lead Marine Operations Expert

    3 days ago

    Stockholm, Stockholm, Sweden CorPower Ocean AB Full time

    Job DescriptionWe are seeking a highly skilled Lead Marine Operations Engineer to join our team at CorPower Ocean AB.About the Role:This is a leadership position responsible for global marine operations, including farm infrastructure installations.You will be leading marine operations teams, including hiring, team development, and training.You will develop...

  • Logistics Operations Lead

    7 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    About the RoleWe're seeking a motivated Operations Project Manager to join our team in Sweden. As an ideal candidate, you'll possess a proven track record in managing projects within operations and a passion for sustainability and performance management.Your responsibilities will include:Taking part in and leading key projects to optimize operational...

  • HR Operations Lead for Sweden

    3 days ago

    Stockholm, Stockholm, Sweden Tietoevry Full time

    About the JobWe are seeking a skilled Country HR Lead to join our team in Sweden. As a key member of our HR operations, you will be responsible for coordinating country-specific HR policies and processes.Key responsibilities include:Maintaining an HR network across Sweden and driving initiatives that promote collaboration among business units.Leading the HR...

  • Offshore Operations and Engineering Lead

    3 days ago

    Stockholm, Stockholm, Sweden CorPower Ocean AB Full time

    ResponsibilitiesThe Lead Marine Operations Engineer will be responsible for:Global responsibility for Marine operations, including farm infrastructure installations.Team leadership for Marine operations teams, including hiring, team development, and training.Methods and equipment for marine operations, including piling, cable installation, hub setup, and...

  • Digital Retail Operations Lead

    2 weeks ago

    Stockholm, Stockholm, Sweden Shopunderstatement Full time

    Retail Operations Lead NeededWe are looking for a skilled Retail Operations Lead to oversee the daily operations of our E-commerce site. The successful candidate will be responsible for ensuring a seamless user experience, driving customer acquisition and retention, and collaborating with cross-functional teams.This is an excellent opportunity to leverage...

  • Team Lead Manufacturing Operations

    2 weeks ago

    Stockholm, Stockholm, Sweden Exeger Operations AB Full time

    Are you passionate about sustainable energy and innovation? Do you want to be part of a team shaping the future of energy? At Exeger, we are committed to creating a cleaner and greener world powered by light.We use cutting-edge technology to make solar-powered products that are sustainable and convenient. Our team is at the forefront of energy innovation,...

  • Service Operations Lead

    4 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    About the Role:As a Service Operations Lead, you will play a key part in the growth and development of our Swedish operations.You will oversee the management of the service department, including the setup of business plans and ensuring smooth technical support across the region.This is a dynamic role that requires adaptability and flexibility. You will need...

  • Operations Excellence Lead

    1 day ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    TN Sweden is seeking an experienced professional to lead the establishment of our Learning Value Chain operations, driving the global conceptualization, design, and implementation of this initiative to align with our 2030 goals.About the PositionYou will oversee the end-to-end operations of the Learning Value Chain, including conducting Training Needs...

  • Operational Excellence Lead

    5 days ago

    Stockholm, Stockholm, Sweden TN Sweden Full time

    About the RoleWe are looking for a seasoned consultant to take on a pivotal role within our organization, balancing hands-on client engagements with proactive business development.As a Management Consultant - Strategic Growth Expert, you will advise and implement process improvements, develop and execute strategies for BPM and process efficiency, lead...

  • Operations Lead

    3 days ago

    Stockholm, Stockholm, Sweden Scania Nederland B.V. Full time

    Location: Remote and flexible, preferably in Europe due to time differences.Salary: Based on local conditions in the county you are located in.As Operations Lead you will play a pivotal role in the successful delivery of your region's marketing projects over the next 12 months. Reporting into the Marketing Director, you will track and monitor project...

  • Digitalization Lead for Global Operations

    4 days ago

    Stockholm, Stockholm, Sweden Husqvarna Group Full time

    Ready to shape the future of Husqvarna Supply chain through digital innovation? Join us in transforming global operations at Husqvarna Group.Are you driven by the potential of digitalization to transform how we work? Do you bring experience in Sourcing and a passion for process development? If you're ready to lead impactful change in a global setting —...

  • Operations Lead

    3 days ago

    Stockholm, Stockholm, Sweden Scania Nederland B.V. Full time

    About Scania Nederland B.V.We are a leading manufacturer of trucks, buses, and other commercial vehicles, committed to innovation and customer satisfaction.Salary: Competitive based on local conditions in your location.As Operations Lead, you will play a pivotal role in the successful delivery of marketing projects across Scania's Northern Europe region. You...

  • Technical Lead in Banking Operations

    7 days ago

    Stockholm, Stockholm, Sweden Swedbank Full time

    Swedbank is seeking a Technical Lead to join its team in Sundbyberg. As a Technical Lead, you will be responsible for leading the development and implementation of software applications for complex systems, including z/OS and mainframe.Main Responsibilities:Lead the development and implementation of software applications using z/OS and mainframe...