Guest Excellance Manager till Maryhill Estate
3 weeks ago
Detta kommer vara långt mer än "bara ett jobb" för dig, du kommer vilja stråla och leverera oavsett vilken plats du har i vår fantastiska destination,Maryhill Estate. Här vill vi förädla historien och skapa känslan av passion på en helt ny nivå. De är här drömmar slår in, både för medarbetare liksom gäster.
Upplevelser i världsklass, minnen för livet och en arbetsplats att vara riktigt stolt över. Vi lever våra värdeord i allt vi gör.
Att varaPassionerad,Professionell,Lekfull&Personligär vad som gör oss unika och vad som får oss att växa.
Maryhill Estatesöker nu en lekfull Guest Excellence Manager (GEM) som vill vara med och skapa fantastiska upplevelser i en unik miljö.
Om tjänsten: Nu söker vi dig som vill glänsa i vår fantastiska tjänst Guest Excellence Manager (GEM). Du kommer vara en viktig del i att skapa gästupplevelser i världsklass. Tack vare ditt öga för detaljer kommer vi lyckas möta gästernas förväntningar. Du kommer också spela stor roll i vårt arbete att gå från service till Hospitality under 2025.
Om vi inte skulle leverera är du snabbt där, tar hand om gästen och säkerställer att ingen lämnar huset utan ett leende och längtan tillbaka. Sammanfattningsvis ansvarar du för att utveckla gästupplevelsen både före, under och efter besöket. Tjänsten innefattar både proaktivt och reaktivt arbete i en dynamisk kombination av drift och admin, där närvaro i driften alltid kommer vara din högsta prioritet.
Tjänstgöringsgrad: 100 % med schemalagd tid både dag, kväll, helg och högtider.
Vem är du? Vi söker dig som med driv och passion håller vår service levande och i ständig utveckling. Det behöver vara naturligt för dig att leva våra värdeord, passionerad, professionell, lekfull och personlig oavsett om det är i kontakt med gäster, leverantörer eller kollegor. För att kliva in i rollen med rätt förutsättningar behöver du ha en bakgrund inom service och gärna F&B. Kanske har du jobbat med event, nattklubb, restaurang.
Har du dessutom internationell erfarenhet är det starkt meriterande.
Som person sprudlar du av energi, du har en god förmåga att snabbt växla fokus när situationen kräver det. Du behöver vara en teamplayer av rang där alla husets avdelningar blir viktiga sparringpartners för att nå vårt gemensamma mål - att skapa stamgäster. Tjänsten förutsätter ett gott självledarskap, initiativtagande och att du aktivt bidrar med nya tankar och material.
Målet att skapa 10 nya vänner innan du lämnar din arbetsdag
Anställningsgrad: Heltid 100% Arbetstid: Dagtid, Kvällstid, vardagar och helger. Tillträde: Enligt överenskommelse Lön: Efter överenskommelse
Om processen: Vi kommer kalla till intervjuer löpande, sista ansökningsdag: 31 mars.
Hos oss får du: en arbetsplats med utvecklingsmöjligheter, både inom huset liksom inom ESS Group. Vi jobbar ständigt med att utbilda våra medarbetare med hjälp av interna utbildningar inom ledarskap, stresshantering och mycket mer. Som medarbetare hos oss får du tillgång till extremt fina rabatter på våra destinationer och restauranger runt om i Norden. Vi ställer dessutom till med festligheter och andra roliga aktiviteter för att hålla samman temat. Utöver det får du en säker anställning och friskvårdsbidrag. Samt otroliga kollegor och kanske till och med vänner för livet
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