Service Engineer/ Technical Support Engineer

2 weeks ago


Stockholm, Stockholm, Sweden Elisa Polystar Sweden AB Full time

Elisa Polystar -a subsidiary of Elisa Corporation- is a growth company focused on the Data Management, Analytics and Automation. We are a software company with a vision to deliver innovation by turning telco data into smart decisions and actions for our customers.

We are now looking for a telco industry engineer to work in a versatile role of Service Engineer in Stockholm, where the Headquarters of Elisa Polystar are.

As Service Engineer, you will work in a dual role of project delivery and technical support.

As a Service Engineer, you'll work on:

  1. Setting up services for new clients and expanding existing ones.
  2. Providing stellar technical support and resolving incidents.
  3. Contributing to and leading projects when needed.

Key Responsibilities:

  1. System configuration of monitoring and OSS products.
  2. Integration with third-party tools.
  3. Technical troubleshooting and documentation.
  4. Implementing software updates and reviewing system performance.
  5. Customer communication and reporting.

About You:

  1. Experience in mobile networks and IT in a technical role.
  2. Team player with a positive attitude.
  3. Project management skills or willingness to run projects without prior experience is a big plus.
  4. Eager to learn continuously.

Technical Skills:

  1. Knowledge of mobile networks, data and telephone protocols, and Linux.
  2. Familiarity with IP networks, MySQL & SQL, and scripting is a plus.

Why Join Us?

At our company, we value innovation, collaboration, and empowering our people. You'll be part of a services team that encourages curiosity and creativity, working alongside talented colleagues in a vibrant, dynamic industry. Altogether we are 350 people strong in 20 different countries. We provide a structured introduction to ensure you grasp our solutions and clients before starting.

Interested? Please apply by Thursday, April 10th We look forward to hearing from you

Note that the final candidate will be subject to a background check.

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