CRM Business Analyst Dynamics 365
3 weeks ago
Are you experienced in sales processes and passionate about CRM systems? Do you enjoy guiding others on how to maximize their CRM system's potential? If so, we would love to welcome you to our team. Working as a consultant demands precision, curiosity, dedication, excellent interpersonal skills, and the ability to stand your ground while remaining receptive. Your daily tasks will involve helping businesses enhance their sales processes, utilizing the system's capabilities, and suggesting necessary changes. You'll be working alongside knowledgeable colleagues within the Dynamics team here at Sogeti.
Why Sogeti?
At Sogeti, you'll have the opportunity to work on exciting challenges alongside colleagues with extensive experience in Microsoft Dynamics 365CE. Our Dynamics team is fueled by passion and enthusiasm, supporting, motivating, and learning from one another. Our core values – daring innovation, teamwork, and joy – permeate our work and influence the projects we undertake. We are currently expanding our CRM division and are actively seeking Business Analysts with expertise in D365CE to join our team.
Your Role
As a Business Analyst within our team, your responsibilities will include:
- Collaborating with clients to understand their sales processes and CRM needs.
- Guiding clients on optimizing their CRM systems for maximum efficiency.
- Proposing and implementing necessary changes and improvements.
- Leading workshops and sharing your knowledge with team members.
- Emphasizing customer value and demonstrating a strong business acumen in all your interactions.
- Experience and preferably certification in Dynamics 365 CE or previous Dynamics CRM versions.
- Strong problem-solving skills combined with attention to detail and dedication.
- Professionalism in a consulting role and a collaborative team spirit.
- Comfortable leading workshops and passionate about delivering value to clients.
- Fluent knowledge of Swedish both written and spoken.
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