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Integration Manager, Digital Solutions
4 weeks ago
Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Your Key Responsibilities
As an Integration Manager, you will:
- Partner with global customers to scope, plan, and implement our enterprise solutions, system-to-system integrations and drive the customer onboarding process.
- Lead customer workshops, training sessions, and user acceptance testing to ensure successful implementations and long-term value creation.
- Collaborate with internal teams (Product Management, Sales, Support, and R&D) to deliver successful projects and ensure alignment with customer goals.
- Develop an in-depth understanding of customer needs, IT environments, and system requirements to set up effective integrations between our solutions and customer CMMS/EAM/ERP systems.
- Act as a technical integration expert, supporting sales efforts by providing technical insights during the sales cycle and customer visits.
- Build extensive expertise in sensor integration, data flows, and creating structures that maximize customer value.
- Work closely with product managers to refine our offerings and develop additional integration solutions and packages.
- Support cross-functional teams to improve documentation, support materials, training resources, and communication strategies.
- Create and maintain a network of experts on other CMMS/EAM systems, contributing to future product enhancements and customer projects.
- Benchmark competitive solutions and provide insights to product management for market-driven innovation.
What We're Looking For
To excel in this role, you'll need:
- A bachelor's or master's degree in engineering or a related field.
- Proven experience in setting up system-to-system integrations through APIs, system configurations, customizations, or middleware.
- Excellent technical skills in system integrations and data management, with a strong understanding of cloud hosting options (multi-tenant, single-tenant, and on-prem).
- A background in Software as a Service (SaaS) is highly desirable.
- Outstanding customer relationship management and communication skills, with the ability to present complex technical concepts clearly to all levels of an organization.
- Strong project management skills, ensuring efficient and professional customer implementation processes.
- Flexibility to travel internationally, accounting for 20-50% of your time.
- Fluency in English, both written and spoken, to communicate effectively within our global organization as well as our international customers and teams.
Why Join Us at Teledyne FLIR?
As an Integration Manager, you'll have the unique opportunity to shape the future of enterprise solutions by driving customer success and contributing to innovative product offerings. By collaborating closely with global customers, you'll gain deep market insights while evolving and streamlining customer implementation processes for maximum efficiency.
At Teledyne FLIR, you'll:
- Develop your career with the world's leading company in thermal imaging and sensing technology.
- Play a pivotal role in building enterprise solutions that deliver success for both our customers and the company.
- Enjoy a dynamic work environment where our broad range of products and sensors come together to create impactful solutions.
- Thrive in a friendly, collaborative culture that emphasizes creativity, problem-solving, and teamwork.
If you're driven, structured, and passionate about creating exceptional customer experiences, we'd love to have you on our team
Interested?
If you liked what you just read, and believe you are the person that will make us better, do not hesitate to apply.
The selection process is ongoing and we may select our final candidate before the advert expires.
When applying, make it easy for yourself. Add a resume and fill out the required fields, no need to add anything else at this point.
We accept applications in English.
(Non-US) This position requires access to export-controlled information or items (i.e. regulated technology or technical data per ITAR/EAR US regulations). Applicants must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
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