ServiceNow IRM Consultant: Senior/Architect

3 weeks ago


Stockholm, Stockholm, Sweden The Cloud People Full time

The Cloud People, a Full ServiceNow Lifecycle Partner is growing rapidly in Europe and US. In support of our successful approach to IRM excellence, we are looking for a ServiceNow Senior IRM Consultant to join our team.

Responsibilities:

  1. Lead and facilitate workshops focused on IRM process optimization and ServiceNow alignment.
  2. Translate IRM business requirements into practical and effective ServiceNow solutions.
  3. Contribute to thought leadership within the IRM practice, staying current with industry trends and best practices.
  4. Lead complex ServiceNow IRM implementations, encompassing design, development, testing, and deployment.
  5. Ability to effectively manage project scope, timelines, and budgets.
  6. Possess advanced expertise in ServiceNow platform functionalities, scripting, and best practices.
  7. Design and build custom workflows, integrations, and automations tailored to IRM needs.
  8. Collaborate with pre-sales team to craft compelling proposals and presentations for IRM-related ServiceNow solutions.
  9. Effectively demonstrate the value and capabilities of ServiceNow IRM solutions to prospective clients.
  10. Manage and mentor junior team members, fostering knowledge sharing and skill development.
  11. Proactively identify client challenges and propose innovative solutions aligned with their IRM goals.
  12. Collaborate effectively with stakeholders across diverse technical and business levels.
  13. Deliver clear and concise presentations and documentation to both technical and non-technical audiences.
  14. Foster strong relationships with clients, building trust and exceeding expectations.
  15. Actively participate in knowledge sharing within the team and across the organization.

Qualifications & Skills:

  1. 5+ years of experience in ServiceNow project implementation, with a strong focus on IRM (minimum 2+ years).
  2. Proven success in leading and delivering complex ServiceNow IRM projects.
  3. In-depth understanding of IRM methodologies, frameworks, and best practices.
  4. Experience in pre-sales activities.
  5. Expert-level proficiency in ServiceNow platform functionalities, scripting, and configuration.
  6. Holding the following certifications: Certified System Administrator (CSA), CIS - Risk and Compliance (CIS - RC) are highly desirable.
  7. Proficient in HTML, CSS, and scripting languages like JavaScript.
  8. Familiarity with web services (REST, SOAP), XML, JSON, and relational databases (MySQL).
  9. Strong understanding of API development and integration best practices.
  10. Experience with Agile and Scrum development methodologies.
  11. Excellent communication and presentation skills, adept at engaging both technical and non-technical audiences.
  12. Strong leadership and mentoring abilities, fostering positive team dynamics and knowledge sharing.
  13. Fluent in English and local language. Additional European languages (Dutch, French) considered a plus.

Bonus:

  1. Additional ServiceNow certifications such as CIS - Third-Party Risk Management, CIS - Vulnerability Response and CIS - Security Incident Response, Certified Application Developer.
  2. ServiceNow Workspace experience is a very big plus.
  3. GRC experience (has performed a risk assessment, Audit or other assurance activities).
  4. Cyber security related certifications (CISM, CISSP, etc).
  5. React and AngularJS experience is big plus.
  6. CMA or a CTA.
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