Service Engineer

3 days ago

Täby kommun, Sweden FLIR Full time

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Reporting to the Manager, Thermal Imaging Product Service in our Täby, Sweden facility, the Service Engineer plays a vital role in preserving TeledyneFLIR's position as the Global Leader for thermal imaging solutions through the evaluation, diagnosis and repair of thermal imaging products and systems. The work environment is team-based, and collaboration is encouraged. Completed work assignments are evaluated by the Lead Technician who provides coaching and skill development—fostering an environment of personal accountability, empowerment, and growth. Compliance with Global Trade, ISO, ATEX, and NFPA directives is a requirement of the position.

Primary Duties & Responsibilities:

  • Receives work assignments from the Service Manager and/or Lead technician; works within a team of technicians tasked with the full range of after-market and repair services for thermal imaging product solutions.
  • Employs knowledge of electronic theory, thermography, and optics throughout the performance of daily work assignments.
  • Utilizes the full range of hand tools and electronic test equipment common to the industry.
  • Performs software/firmware updates on camera products—leverages knowledge of embedded programming languages/computer information systems in the performance of service actions.
  • Documents all product evaluation and repair actions using the SAP PR1 Customer Service module and Oracle case management platform.
  • Participates in ISO, ATEX/HazLoc and NFPA training and certification efforts; ensures all service actions are performed in accordance with relevant work instructions and regulatory policies.
  • Works in a collaborative manner with Customer Service personnel to develop repair estimates for provision to customers; periodically engages customers to explain complex technical issues and proposed solutions.
  • Receives cross-training in other disciplines to increase team capacity—takes direction and demonstrates a positive attitude and willingness to learn new skills.

Job Qualifications:

  • AS in an electronics/engineering discipline or comparable work experience.
  • 2+ years' experience of hands-on experience in an electronics repair/assembly role.
  • Demonstrated ability to operate electronic test equipment and to navigate computer operating systems and embedded programming languages.
  • Excellent written and verbal communication skills are a must. All internal and external communication is expected to be courteous and professional.
  • Must be able to take direction and work as a member of a team in a dynamic and fast-paced environment.
  • The successful candidate will be self-motivated and one who employs strict attention to detail in the performance of all work assignments.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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