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Salesforce Technical Solution Owner

3 months ago

Malmo, Skåne, Sweden Coloplast AS Full time

Do you want to take part in our ambitious Salesforce implementation journey? Become a true trailblazer using e.g. Health cloud, B2B Commerce and OMS And are you motivated by the chance to influence the solution which will play an important role for our future strategic initiatives?

In Coloplast, we are in the exciting process of rolling out globally. Currently, we are live in 30 countries with 4000+ users, with more to come. So this is not just a sales or CRM system – this is THE system. And we use it to ultimately make life easier for people with intimate health care needs.

Welcome to Atos Medical, Coloplast and the Salesforce division

From our Atos Medical office in Malmö, you will be joining our global CRM and Commercial Solutions division, anchored in our Digital, Data & IT unit. Here, 3 teams with more than 50 committed and skilled colleagues across IT and business, a perfect mix of internal and external consultants, work every day to deliver a best-in-class CRM & Commercial solution – with a solid focus on our global Salesforce implementation.

"We work in a top priority program surrounded by extremely skilled colleagues, who strive to do a little bit better every day, having fun along the way – and when you also get to make a difference for people with health care issues, it is really a great place to work," says Head of CRM Platform and Architecture, Jacob Karlstad.

Responsibilities:

  • Owner and refinement responsible of technical solutions in Salesforce where we are really working in a trailblazing environment with e.g. Health Cloud, B2B Commerce, OMS, Sales Cloud, etc.
  • Bridging the gap between Coloplast business capability requirements and the solutions signed off by the architects
  • Bring solutions together into an end-to-end product
  • Understand selected customer facing solutions
  • Secure a robust, global and scalable solution serving our 4000+ users globally in 30 markets
  • Making sure solutions are maintainable not only from a development perspective but also from an operational perspective.
  • Be involved in- and supervise the development. In some cases, manage the configuration yourself
  • Define and ensure that best practices and development principles are communicated and followed including securing that external resources deliver according to guidelines and architectural cornerflags
  • Sparring with but also challenge external vendors
  • Manage technical risk in development phase and in operations
  • Work with PI planning and proactively contribute to the entire sprint process signing off the technical solution including test scripting and test documentation

Requirements:

  • Salesforce experience is a prerequisite and preferable + 3-5 years
  • Bachelor's degree in Computer Science, Engineering, or a related field
  • Functional development skills
  • Excellent technical, diagnostic, and troubleshooting skills
  • Strong communication, motivational and interpersonal skills
  • Visio diagrams and presentations
  • You are used to work in JIRA or similar
  • Speak fluent English
  • Proactive and team player with a quality mindset
  • Experience with working with integration systems like ERP and Mulesoft

We offer

  • A trailblazing team using e.g., Health cloud, B2B Commerce and OMS
  • Flexible international working environment
  • Working with a very skilled Salesforce team in a professional set-up
  • Part of a company were values matters and the focus is " you can be you" both from a customer focus perspective and a employee perspective

Interested?

If you would like to know more about the position, please contact Head of CRM Platform and Architecture, Jacob Karlstad at We will take candidates into the recruitment process continuously, so do not hesitate to apply. This position will remain open until a suitable candidate has been found.

Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox, Provox LifeTM and Tracoe.

We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business.

Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma.

Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S

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